IBM 865741Y Handbook - Page 244

Product Warranties and Notices this service is provided during the warranty period subject to the following terms and conditions: The product must have been announced as qualifying for On-Site Service in the country in which Warranty Service is being claimed. You must contact a local authorised IBM service provider and be prepared to supply proof of warranty entitlement. The authorised IBM service provider will attempt to resolve your problem over the telephone. If this is not possible, a trained service engineer will be dispatched to your location to repair the IBM product. The service representative must be provided with full access to the equipment reported as faulty. The equipment must be located within 50 kilometers (or more depending on country) of the authorised IBM service provider. Liability IBM shall have no liability for lost profits or other consequential damages, even if advised of the possibility of such damages, or for any claim by any third party. IBM's total liability for a breach or breaches of this warranty by IBM is limited to 100,000 US Dollars of direct damages. This financial limitation of liability will not apply to claims for death or personal injury or damage to real or personal property caused by IBM negligence. General No statements contained herein shall affect the statutory rights of consumers. International Warranty Service IBM International hardware warranty service is available for those customers, travelling to countries in which their PC products are announced and sold by IBM or IBM resellers, upon registering with IBM International Warranty Service Office. IBM International Warranty Service is provided subject to the terms and conditions of the IBM Warranty Statement provided with the product in the country of purchase. Service outside the country of purchase will be provided under local service procedures. Customers who wish to 226 Netfinity 3500 User's Handbook