IBM 865741Y Handbook - Page 176

CD-ROM Drive, Problems, Action

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Troubleshooting CD-ROM Drive Problems The CD is not working properly. The CD-ROM drive tray is not working. Action Follow the instructions in "Using the CD-ROM Drive" on page 20 for using the CD-ROM drive, handling a CD, and loading a CD. Clean the CD by wiping it with a soft, lint-free cloth, from the center of the CD to the outer edge. Do not clean the CD in a circular pattern. This can cause loss of data. If this does not correct the problem, clean the optical-head lens. Discs for cleaning the lens are available from your place of purchase. If a problem still exists, have the system serviced. The system must be turned on. If the system is on and the tray does not slide out of the drive when you press the Eject/Load button, insert one end of a large paper clip into the emergency-eject hole located above and to the left of the CD-ROM drive in-use light. Note: In some models, you might have to remove the front bezel from the CD-ROM drive to access the emergency-eject hole. If the drive still does not work correctly, have the system serviced. 158 Netfinity 3500 User's Handbook

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Troubleshooting
CD-ROM Drive
Problems
Action
The CD is not working
properly.
Follow the instructions in “Using the CD-ROM Drive”
on page
20 for using the CD-ROM drive, handling a
CD, and loading a CD.
Clean the CD by wiping it with a soft, lint-free cloth,
from the center of the CD to the outer edge.
Do
not
clean the CD in a circular pattern.
This can cause loss
of data.
If this does not correct the problem, clean the
optical-head lens.
Discs for cleaning the lens are
available from your place of purchase.
If a problem still exists, have the system serviced.
The CD-ROM drive tray
is not working.
The system must be turned on.
If the system is on and
the tray does not slide out of the drive when you press
the Eject/Load button, insert one end of a large paper
clip into the emergency-eject hole located above and to
the left of the CD-ROM drive in-use light.
Note:
In some models, you might have to remove the
front bezel from the CD-ROM drive to access the
emergency-eject hole.
If the drive still does not work correctly, have the
system serviced.
158
Netfinity 3500 User's Handbook