IBM 865741Y Handbook - Page 206

Purchasing Additional Services

Page 206 highlights

Purchasing Additional Services In all other countries, contact your IBM reseller or IBM marketing representative. Getting Help Around the World If you need to move your server to another country, you can register for International Warranty Service. When you register with the International Warranty Service Office, you will receive an International Warranty Service Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell and service IBM PC products. For more information or to register for International Warranty Service in the U.S. or Canada, call 1-800-497-7426. Purchasing Additional Services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and name might vary by country. Enhanced PC Support Line Enhanced PC Support is available for desktop and mobile IBM servers that are not connected to a network. Technical support is provided for IBM servers and IBM or non-IBM options, operating systems, and application programs on the Supported Products list. This service includes technical support for: Installing and configuring your out-of-warranty IBM server Installing and configuring non-IBM options in IBM servers Using IBM operating systems in IBM and non-IBM servers Using application programs and games Tuning performance Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation 188 Netfinity 3500 User's Handbook

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Purchasing Additional Services
In all other countries, contact your IBM reseller or IBM marketing
representative.
Getting Help Around the World
If you need to move your server to another country, you can
register for International Warranty Service.
When you register with
the International Warranty Service Office, you will receive an
International Warranty Service Certificate that is honored virtually
worldwide, wherever IBM or IBM resellers sell and service IBM PC
products.
For more information or to register for International Warranty
Service in the U.S. or Canada, call 1-800-497-7426.
Purchasing Additional Services
During and after the warranty period, you can purchase additional
services, such as support for IBM and non-IBM hardware, operating
systems, and application programs; network setup and
configuration; upgraded or extended hardware repair services; and
custom installations.
Service availability and name might vary by
country.
Enhanced PC Support Line
Enhanced PC Support is available for desktop and mobile IBM
servers that are not connected to a network.
Technical support is
provided for IBM servers and IBM or non-IBM options, operating
systems, and application programs on the Supported Products list.
This service includes technical support for:
±
Installing and configuring your out-of-warranty IBM server
±
Installing and configuring non-IBM options in IBM servers
±
Using IBM operating systems in IBM and non-IBM servers
±
Using application programs and games
±
Tuning performance
±
Installing device drivers remotely
±
Setting up and using multimedia devices
±
Identifying system problems
±
Interpreting documentation
188
Netfinity 3500 User's Handbook