IBM 865741Y Handbook - Page 243

Product Warranties and Notices Service provided by anyone other than IBM or an authorised IBM service provider. IBM does not warrant that the functions in any preloaded program will meet your requirements or that the operations of the preloaded program will be uninterrupted or error free. There is no other warranty whether express or implied. In case the exclusion of certain warranties would be precluded by applicable law, such warranties would be limited in duration to the warranty period stated above. Warranty Performance Warranty service may be obtained by returning the product during warranty period to an authorised IBM service provider and by providing proof of your warranty service entitlement. You are responsible for any associated transportation charges and insurance during shipment and return. For a product purchased in a group A country (as defined), warranty service may be obtained from any authorised IBM service provider in any group A country; similarly for a product purchased in a group B country, warranty service may be obtained from any authorised IBM service provider in any group B country. Group A Countries Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland Italy, Ireland, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom. Group B Countries Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Czechia, Russia, Armenia, Bellarus, Georgia, Kirghizia, Hungary, Kazakhstan, Macedonia, Moldova, Poland, Romania, Slovakia, Serbia-Montenegro, Slovenia, Ukraine. On-Site Service Some IBM products are sold with a service entitlement which is delivered on the customers premises (on-site). If the product you have purchased carries with it an entitlement to IBM on-site service, Appendix B. Product Warranties and Notices 225