IBM HC10 Service Guide - Page 57

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Page 57 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Beep code Description Action 1-2-3 DMA page register write/read failed. (Trained service technician only) Replace the system board assembly. 1-2-4 RAM refresh verification failed. 1. Reseat the DIMMs (see "Removing a memory module" on page 24 and "Installing a memory module" on page 24). 2. Replace the lowest-numbered pair of DIMMs; then, restart the workstation. If the beep code error remains, go to 3b. Return one DIMM at a time from the failed pair to its connector, restarting the server after each DIMM, to identify the failed DIMM. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. DIMMs b. (Trained service technician only) System board assembly 1-3-1 First 64K RAM test failed. 1. Reseat the DIMMs (see "Removing a memory module" on page 24 and "Installing a memory module" on page 24). 2. Replace the lowest-numbered pair of DIMMs; then, restart the workstation. If the beep code error remains, go to 3b. Return one DIMM at a time from the failed pair to its connector, restarting the server after each DIMM, to identify the failed DIMM. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. DIMMs b. (Trained service technician only) System board assembly 2-1-1 Primary DMA register test failed. (Trained service technician only) Replace the system board assembly. 2-1-2 Secondary DMA register test failed. (Trained service technician only) Replace the system board assembly. 2-1-3 Primary interrupt mask register test failed. (Trained service technician only) Replace the system board assembly. 2-1-4 Secondary interrupt mask register test failed. (Trained service technician only) Replace the system board assembly. 2-3-4 Search for video ROM failed. 1. Reseat the graphics card. 2. Replace the graphics card. Chapter 5. Diagnostics 41

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Beep
code
Description
Action
1-2-3
DMA
page
register
write/read
failed.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
1-2-4
RAM
refresh
verification
failed.
1.
Reseat
the
DIMMs
(see
“Removing
a
memory
module”
on
page
24
and
“Installing
a
memory
module”
on
page
24).
2.
Replace
the
lowest-numbered
pair
of
DIMMs;
then,
restart
the
workstation.
If
the
beep
code
error
remains,
go
to
3b.
Return
one
DIMM
at
a
time
from
the
failed
pair
to
its
connector,
restarting
the
server
after
each
DIMM,
to
identify
the
failed
DIMM.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board
assembly
1-3-1
First
64K
RAM
test
failed.
1.
Reseat
the
DIMMs
(see
“Removing
a
memory
module”
on
page
24
and
“Installing
a
memory
module”
on
page
24).
2.
Replace
the
lowest-numbered
pair
of
DIMMs;
then,
restart
the
workstation.
If
the
beep
code
error
remains,
go
to
3b.
Return
one
DIMM
at
a
time
from
the
failed
pair
to
its
connector,
restarting
the
server
after
each
DIMM,
to
identify
the
failed
DIMM.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board
assembly
2-1-1
Primary
DMA
register
test
failed.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
2-1-2
Secondary
DMA
register
test
failed.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
2-1-3
Primary
interrupt
mask
register
test
failed.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
2-1-4
Secondary
interrupt
mask
register
test
failed.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
2-3-4
Search
for
video
ROM
failed.
1.
Reseat
the
graphics
card.
2.
Replace
the
graphics
card.
Chapter
5.
Diagnostics
41