IBM HC10 Service Guide - Page 58

No-beep, symptoms

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Beep code Description Action 3-3-2 Critical SMBUS error occurred. 1. Power down the blade workstation and reseat it in the BladeCenter unit. 2. Reseat the DIMMs (see "Removing a memory module" on page 24 and "Installing a memory module" on page 24). 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. DIMMs b. (Trained service technician only) System board assembly 3-3-3 Memory not detected or configured. 1. Reseat the DIMMS (see "Removing a memory module" on page 24 and "Installing a memory module" on page 24). 2. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. DIMMs b. (Trained service technician only) System board assembly No-beep symptoms The following table describes situations in which no beep code sounds when POST is completed. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. No-beep symptom Action No beep and the blade workstation operates correctly (Trained service technician only) Replace the system board assembly. No beep and no video (system-error LED is off) See "Solving undetermined problems" on page 80. No beep and no video (system attention LED is lit) See "Solving undetermined problems" on page 80. 42 BladeCenter HC10 Type 7996: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Beep
code
Description
Action
3-3-2
Critical
SMBUS
error
occurred.
1.
Power
down
the
blade
workstation
and
reseat
it
in
the
BladeCenter
unit.
2.
Reseat
the
DIMMs
(see
“Removing
a
memory
module”
on
page
24
and
“Installing
a
memory
module”
on
page
24).
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board
assembly
3-3-3
Memory
not
detected
or
configured.
1.
Reseat
the
DIMMS
(see
“Removing
a
memory
module”
on
page
24
and
“Installing
a
memory
module”
on
page
24).
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board
assembly
No-beep
symptoms
The
following
table
describes
situations
in
which
no
beep
code
sounds
when
POST
is
completed.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
No-beep
symptom
Action
No
beep
and
the
blade
workstation
operates
correctly
(Trained
service
technician
only)
Replace
the
system
board
assembly.
No
beep
and
no
video
(system-error
LED
is
off)
See
“Solving
undetermined
problems”
on
page
80.
No
beep
and
no
video
(system
attention
LED
is
lit)
See
“Solving
undetermined
problems”
on
page
80.
42
BladeCenter
HC10
Type
7996:
Problem
Determination
and
Service
Guide