IBM HC10 Service Guide - Page 69

error, messages

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BMC error messages The following table lists BMC error messages and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error message Action Front panel cable is not connected to system board 1. Reseat the control panel cable. 2. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. Bezel assembly b. (Trained service technician only) System board assembly Firmware (BIOS) halted, System management bus error 1. Update the blade workstation firmware. 2. Update the blade workstation and option device drivers. PCI bus timeout - system error 1. Remove the blade workstation from the BladeCenter; then, reinstall it. 2. Reseat all the options installed in the blade workstation one at a time, restarting the blade workstation each time to determine where the problem is located. 3. Remove options from the blade workstation one at a time to determine where the problem is located. 4. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. All options installed in the blade workstation b. (Trained service technician only) System board assembly Microprocessor 1 halted 1. Remove the blade workstation from the BladeCenter; then, reinstall it. 2. (Trained service technician only) Reseat the microprocessor. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board assembly Chapter 5. Diagnostics 53

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BMC
error
messages
The
following
table
lists
BMC
error
messages
and
suggested
actions
to
correct
the
detected
problems.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
message
Action
Front
panel
cable
is
not
connected
to
system
board
1.
Reseat
the
control
panel
cable.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
Bezel
assembly
b.
(Trained
service
technician
only)
System
board
assembly
Firmware
(BIOS)
halted,
System
management
bus
error
1.
Update
the
blade
workstation
firmware.
2.
Update
the
blade
workstation
and
option
device
drivers.
PCI
bus
timeout
-
system
error
1.
Remove
the
blade
workstation
from
the
BladeCenter;
then,
reinstall
it.
2.
Reseat
all
the
options
installed
in
the
blade
workstation
one
at
a
time,
restarting
the
blade
workstation
each
time
to
determine
where
the
problem
is
located.
3.
Remove
options
from
the
blade
workstation
one
at
a
time
to
determine
where
the
problem
is
located.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
All
options
installed
in
the
blade
workstation
b.
(Trained
service
technician
only)
System
board
assembly
Microprocessor
1
halted
1.
Remove
the
blade
workstation
from
the
BladeCenter;
then,
reinstall
it.
2.
(Trained
service
technician
only)
Reseat
the
microprocessor.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
(Trained
service
technician
only)
Microprocessor
b.
(Trained
service
technician
only)
System
board
assembly
Chapter
5.
Diagnostics
53