IBM HC10 Service Guide - Page 70

components

Get IBM HC10 - BladeCenter - 7996 PDF manuals and user guides
UPC - 883436017671
View all IBM HC10 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 70 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error message Action Microprocessor 1 temperature warning 1. Make sure that the BMC firmware is the latest level. See "Firmware updates" on page "Firmware updates" on page 9. 2. Make sure that the blade workstation is sufficiently cooled. 3. Make sure that the that the front bezel on the blade workstation is not blocked. 4. (Trained service technician only) Make sure the heat sink installed in the microprocessor socket is installed properly and has thermal grease applied to the bottom. 5. (Trained service technician only) Replace the microprocessor. Planar voltage fault (power 12V fault) 1. Remove the blade workstation from the BladeCenter unit; then, reinstall it. 2. (Trained service technician only) Replace the system board assembly. Planar voltage fault (planar fault) 1. Remove the blade workstation from the BladeCenter unit; then, reinstall it. 2. (Trained service technician only) Replace the system board assembly. Blade incompatible with chassis 1. Make sure that the management-module firmware is at the latest level. 2. If the firmware is at latest level, the blade device is not supported by BladeCenter unit in which it is installed. Firmware (BIOS) ROM corruption detected Update the BIOS code. Internal error CPU fault Make sure that all of the software and the drivers are at the latest levels. CPU over temperature Make sure that the blade workstation is sufficiently cooled. 54 BladeCenter HC10 Type 7996: Problem Determination and Service Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
message
Action
Microprocessor
1
temperature
warning
1.
Make
sure
that
the
BMC
firmware
is
the
latest
level.
See
"Firmware
updates"
on
page
“Firmware
updates”
on
page
9.
2.
Make
sure
that
the
blade
workstation
is
sufficiently
cooled.
3.
Make
sure
that
the
that
the
front
bezel
on
the
blade
workstation
is
not
blocked.
4.
(Trained
service
technician
only)
Make
sure
the
heat
sink
installed
in
the
microprocessor
socket
is
installed
properly
and
has
thermal
grease
applied
to
the
bottom.
5.
(Trained
service
technician
only)
Replace
the
microprocessor.
Planar
voltage
fault
(power
12V
fault)
1.
Remove
the
blade
workstation
from
the
BladeCenter
unit;
then,
reinstall
it.
2.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
Planar
voltage
fault
(planar
fault)
1.
Remove
the
blade
workstation
from
the
BladeCenter
unit;
then,
reinstall
it.
2.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
Blade
incompatible
with
chassis
1.
Make
sure
that
the
management-module
firmware
is
at
the
latest
level.
2.
If
the
firmware
is
at
latest
level,
the
blade
device
is
not
supported
by
BladeCenter
unit
in
which
it
is
installed.
Firmware
(BIOS)
ROM
corruption
detected
Update
the
BIOS
code.
Internal
error
CPU
fault
Make
sure
that
all
of
the
software
and
the
drivers
are
at
the
latest
levels.
CPU
over
temperature
Make
sure
that
the
blade
workstation
is
sufficiently
cooled.
54
BladeCenter
HC10
Type
7996:
Problem
Determination
and
Service
Guide