IBM HC10 Service Guide - Page 65

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1808 Invalid PCI header. 1. Run the Configuration/Setup Utility program to verify device settings. 2. Remove each I/O-expansion card one at a time, restarting the blade workstation each time, until the problem is isolated. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. Failed I/O-expansion card b. (Trained service technician only) System board assembly 1810 PCI error. 1. Run the Configuration/Setup Utility program and make sure that interrupt resource settings are correct. 2. Remove each I/O-expansion card one at a time, restarting the blade workstation each time, until the problem is isolated. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. Failed I/O-expansion card b. (Trained service technician only) System board assembly 1962 Boot sector error, no operating system installed. 1. Make sure that a bootable operating system is installed. 2. Reseat the hard disk drive. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. Hard disk drive b. (Trained service technician only) System board assembly 2462 Video configuration error. Note: This message is displayed when using console redirection. 1. Run the Configuration/Setup Utility program, select Devices and I/O ports, and make sure the settings for the remote console redirection are configured. Save the settings and restart the blade workstation. 2. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. Graphics card b. (Trained service technician only) System board assembly Chapter 5. Diagnostics 49

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
1808
Invalid
PCI
header.
1.
Run
the
Configuration/Setup
Utility
program
to
verify
device
settings.
2.
Remove
each
I/O-expansion
card
one
at
a
time,
restarting
the
blade
workstation
each
time,
until
the
problem
is
isolated.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
Failed
I/O-expansion
card
b.
(Trained
service
technician
only)
System
board
assembly
1810
PCI
error.
1.
Run
the
Configuration/Setup
Utility
program
and
make
sure
that
interrupt
resource
settings
are
correct.
2.
Remove
each
I/O-expansion
card
one
at
a
time,
restarting
the
blade
workstation
each
time,
until
the
problem
is
isolated.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
Failed
I/O-expansion
card
b.
(Trained
service
technician
only)
System
board
assembly
1962
Boot
sector
error,
no
operating
system
installed.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Reseat
the
hard
disk
drive.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
Hard
disk
drive
b.
(Trained
service
technician
only)
System
board
assembly
2462
Video
configuration
error.
Note:
This
message
is
displayed
when
using
console
redirection.
1.
Run
the
Configuration/Setup
Utility
program,
select
Devices
and
I/O
ports
,
and
make
sure
the
settings
for
the
remote
console
redirection
are
configured.
Save
the
settings
and
restart
the
blade
workstation.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
Graphics
card
b.
(Trained
service
technician
only)
System
board
assembly
Chapter
5.
Diagnostics
49