IBM HC10 Service Guide - Page 87

Diagnostic, error, codes

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Diagnostic error codes The following table describes the error codes that the diagnostic programs might generate and suggested actions to correct the detected problems. If the diagnostic programs generate error codes that are not listed in the table, make sure that the latest level of the BIOS code is installed. In the error codes, x can be any numeral or letter. However, if the three-digit number in the central position of the code is 000, 195, or 197, do not replace a CRU or FRU. These numbers appearing in the central position of the code have the following meanings: 000 The blade workstation passed the test. Do not replace a CRU or FRU. 195 The Esc key was pressed to end the test. Do not replace a CRU or FRU. 197 This is a warning error, but it does not indicate a hardware failure; do not replace a CRU or FRU. Take the action that is indicated in the Action column, but do not replace a CRU or a FRU. See the description for Warning in the section "Diagnostic text messages" on page 70 for more information. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 001-292-000 Core system: failed/CMOS checksum failed. Load the BIOS default settings by using the Configuration/Setup Utility program and run the test again (see the Installation and User's Guide for your blade workstation). 001-xxx-000 Failed core tests. (Trained service technician only) Replace the system board assembly. 001-xxx-001 Failed core tests. (Trained service technician only) Replace the system board assembly. 005-xxx-000 Failed video test. (Trained service technician only) Replace the system board assembly. 030-xxx-000 Failed internal SATA interface test. (Trained service technician only) Replace the system board assembly. 089-xxx-00n Failed microprocessor test. 1. (Trained service technician only) Reseat the microprocessor. 2. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. (Trained service technician only) Microprocessor. b. (Trained service technician only) System board assembly Chapter 5. Diagnostics 71

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Diagnostic
error
codes
The
following
table
describes
the
error
codes
that
the
diagnostic
programs
might
generate
and
suggested
actions
to
correct
the
detected
problems.
If
the
diagnostic
programs
generate
error
codes
that
are
not
listed
in
the
table,
make
sure
that
the
latest
level
of
the
BIOS
code
is
installed.
In
the
error
codes,
x
can
be
any
numeral
or
letter.
However,
if
the
three-digit
number
in
the
central
position
of
the
code
is
000,
195,
or
197,
do
not
replace
a
CRU
or
FRU.
These
numbers
appearing
in
the
central
position
of
the
code
have
the
following
meanings:
000
The
blade
workstation
passed
the
test.
Do
not
replace
a
CRU
or
FRU.
195
The
Esc
key
was
pressed
to
end
the
test.
Do
not
replace
a
CRU
or
FRU.
197
This
is
a
warning
error,
but
it
does
not
indicate
a
hardware
failure;
do
not
replace
a
CRU
or
FRU.
Take
the
action
that
is
indicated
in
the
Action
column,
but
do
not
replace
a
CRU
or
a
FRU
.
See
the
description
for
Warning
in
the
section
“Diagnostic
text
messages”
on
page
70
for
more
information.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
001-292-000
Core
system:
failed/CMOS
checksum
failed.
Load
the
BIOS
default
settings
by
using
the
Configuration/Setup
Utility
program
and
run
the
test
again
(see
the
Installation
and
User’s
Guide
for
your
blade
workstation).
001-xxx-000
Failed
core
tests.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
001-xxx-001
Failed
core
tests.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
005-xxx-000
Failed
video
test.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
030-xxx-000
Failed
internal
SATA
interface
test.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
089-xxx-00n
Failed
microprocessor
test.
1.
(Trained
service
technician
only)
Reseat
the
microprocessor.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
(Trained
service
technician
only)
Microprocessor.
b.
(Trained
service
technician
only)
System
board
assembly
Chapter
5.
Diagnostics
71