IBM HC10 Service Guide - Page 89

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 7996," on page 11 to determine which components are CRUs and which components are FRUs. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 165-330-000 Service Processor: Failed Update the ROM diagnostic to the latest level and run the diagnostics again. 165-342-000 Service Processor: Failed 1. Make sure that the latest firmware levels for Advanced System Management (ASM) and BIOS are installed. 2. Turn off the blade workstation and reseat it in the BladeCenter unit. 3. (Trained service technician only) Replace the system board assembly. 201-xxx-0nn Failed memory test. Note: nn = DIMM slot number, 01 to 04 1. Reseat the DIMM nn in the indicated slot. See "Removing a memory module" on page 24 and "Installing a memory module" on page 24). 2. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. DIMM nn in indicated slot b. (Trained service technician only) System board assembly 201-xxx-n99 Multiple DIMM failure, see error text. Note: n = number of failing pair; see "Installing a memory module" on page 24. 1. See the error text for failing DIMMs. 2. (Trained service technician only) Replace the system board assembly. 202-xxx-001 Failed system cache test. 1. (Trained service technician only) Reseat the microprocessor. 2. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board assembly 217-198-xxx Could not establish drive parameters. 1. Reseat the hard disk drive. 2. Update the BIOS code. 3. Replace the following components one at a time, in the order shown, restarting the blade workstation each time: a. Hard disk drive b. (Trained service technician only) System board assembly 217-xxx-000 Failed hard disk drive test. 1. Reseat hard disk drive 1. 2. Replace hard disk drive 1. Chapter 5. Diagnostics 73

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
7996,”
on
page
11
to
determine
which
components
are
CRUs
and
which
components
are
FRUs.
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
165-330-000
Service
Processor:
Failed
Update
the
ROM
diagnostic
to
the
latest
level
and
run
the
diagnostics
again.
165-342-000
Service
Processor:
Failed
1.
Make
sure
that
the
latest
firmware
levels
for
Advanced
System
Management
(ASM)
and
BIOS
are
installed.
2.
Turn
off
the
blade
workstation
and
reseat
it
in
the
BladeCenter
unit.
3.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
201-xxx-0nn
Failed
memory
test.
Note:
nn
=
DIMM
slot
number,
01
to
04
1.
Reseat
the
DIMM
nn
in
the
indicated
slot.
See
“Removing
a
memory
module”
on
page
24
and
“Installing
a
memory
module”
on
page
24).
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
DIMM
nn
in
indicated
slot
b.
(Trained
service
technician
only)
System
board
assembly
201-xxx-n99
Multiple
DIMM
failure,
see
error
text.
Note:
n
=
number
of
failing
pair;
see
“Installing
a
memory
module”
on
page
24.
1.
See
the
error
text
for
failing
DIMMs.
2.
(Trained
service
technician
only)
Replace
the
system
board
assembly.
202-xxx-001
Failed
system
cache
test.
1.
(Trained
service
technician
only)
Reseat
the
microprocessor.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
(Trained
service
technician
only)
Microprocessor
b.
(Trained
service
technician
only)
System
board
assembly
217-198-xxx
Could
not
establish
drive
parameters.
1.
Reseat
the
hard
disk
drive.
2.
Update
the
BIOS
code.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
blade
workstation
each
time:
a.
Hard
disk
drive
b.
(Trained
service
technician
only)
System
board
assembly
217-xxx-000
Failed
hard
disk
drive
test.
1.
Reseat
hard
disk
drive
1.
2.
Replace
hard
disk
drive
1.
Chapter
5.
Diagnostics
73