Toshiba Portege M400 PPM40C-TD30TEF Users Manual Canada; English - Page 19

User’s Manual

xix

Table of Contents

Troubleshooting

Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Preliminary checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Analyzing the problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Hardware and system checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

System start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Internal LCD display panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

DVD-ROM&CD-R/RW drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

DVD Super Multi drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

USB floppy disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

PC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12

Memory Stick/Memory Stick Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12

xD picture card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13

Fingerprint Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14

USB device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

Memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

Sound system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16

External monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16

i.LINK (IEEE1394) device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17

Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18

Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18

Disposing of PC and PC batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19

TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20

Before you call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20

Where to write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20

Legal Footnotes

CPU

*1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Memory (Main System)

*2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Battery Life

*3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

HDD Drive Capacity

*4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

LCD

*5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Graphics Processor Unit ("GPU”)

*6

. . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Wireless LAN

*7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Toshiba Portege M400 PPM40C-TD30TEF Users Manual Canada; English - Page 19

Troubleshooting, Legal Footnotes, Graphics Processor Unit GPU

Page 19 highlights

Section	Page
Portable Personal Computer	1
Table of Contents	13
Preface	21
Manual contents	21
Conventions	22
Abbreviations	22
Icons	22
Keys	22
Key operation	23
Display	23
Messages	23
General Precautions	25
Stress injury	25
Heat injury	25
Pressure or impact damage	25
PC card overheating	26
Mobile phone	26
Chapter	27
Chapter 1	27
Introduction	27
Equipment checklist	27
Hardware	27
Software	28
Documentation	28
Features	29
Special features	36
Utilities	39
Options	44
Chapter 2	47
The Grand Tour	47
Front with the display closed	47
Left side	49
Right side	50
Back side	51
Underside	53
Front with the display open	55
System indicators	58
Keyboard indicators	59
USB floppy disk drive	60
Optical media drives	61
Region codes for DVD drives and media	61
Writable discs	61
CDs	61
DVDs	61
Formats	62
DVD-ROM&CD-R/RW drive	62
DVD Super Multi drive	62
DVD Super Multi drive Double Layer	63
AC adaptor	63
Chapter 3	65
Getting Started	65
Setting up your work space	65
General conditions	66
Placement of the computer	67
Seating and posture	68
Lighting	69
Work habits	69
Strategic Rest Breaks	70
Other Things to Note	70
Operating the computer in Tablet mode	70
Connecting the AC adaptor	73
Opening the display	75
Turning on the power	75
Starting up for the first time	76
Turning off the power	76
Shut Down mode (Boot mode)	76
Standby Mode	77
Hibernation Mode	78
Restarting the computer	80
Create Optical Recovery Discs	80
Restoring the preinstalled software from the Recovery HDD	81
Restoring the preinstalled software from your creating Recovery Media	81
Chapter 4	83
Operating Basics	83
Using the Touch Pad	83
Using the Tablet PC Pen and Reserve Pen	84
Removing the Tablet PC Pen	86
Inserting the Tablet PC Pen	86
Pen actions	86
Single tap	86
Double tap	87
Press and hold	87
Drag	87
Drag and drop	87
Replacing the pen tip	87
Removing the Reserve Pen case	88
Inserting the Reserve Pen case	88
Storing and Removing the Reserve Pen from the Reserve Pen case	89
Changing to the Tablet mode	90
Changing the screen orientation	92
Method 1: Changing the screen orientation using TOSHIBA Accelerometer Utilities and TOSHIBA Rotation Utility	93
Method 2: Changing the screen orientation using Cross Function Button	93
Method 3: Changing the screen orientation using Task Bar	94
Using Accelerometer Utilities	94
Changing to the laptop mode	95
Using the Fingerprint Sensor	95
Points to note about the Fingerprint Sensor	96
How to Delete the Fingerprint Data	97
Points to note about the Fingerprint Utility	98
Set Up Procedure	98
Window Logon via Fingerprint Authentication	99
Fingerprint Power-on Security	100
Fingerprint Single Sign-on Feature	101
How to Swipe the Finger	102
Using the USB floppy disk drive	103
Connecting USB floppy disk drive	103
Disconnecting USB floppy disk drive	103
Changing Ultra Slim Bay modules	104
Removing a module	104
Inserting a module	105
Using optical media drives	106
Loading discs	106
Removing discs	108
How to remove CD/DVD when the disc tray will not open	109
Writing CDs on DVD-ROM&CD-R/RW drive	109
Before writing or rewriting	110
When writing or rewriting	111
Writing CD/DVDs on DVD Super Multi drive	111
Important message	112
Disclaimer	112
Before writing or rewriting	112
When writing or rewriting	115
RecordNow! Basic for TOSHIBA	115
Data Verification	116
DLA for TOSHIBA	117
When using WinDVD Creator Platinum	117
How to make a DVD-Video	118
How to learn more about InterVideo WinDVD Creator	118
Important information for use	118
Media care	120
CD/DVDs	120
Floppy disks	120
Sound System	121
Volume Control	121
Microphone level	121
SigmaTel Control Panel	121
TOSHIBA Mic Effect	122
Modem	123
Region selection	123
Properties menu	124
Setting	124
Modem Selection	124
Dialing Properties	124
Connecting	125
Disconnecting	126
Wireless communications	126
Wireless LAN	126
Security	127
Bluetooth wireless technology	127
BluetoothTM Stack for Windows® by TOSHIBA	128
Wireless communication switch	129
Wireless communication Indicator	129
LAN	130
LAN cable types	130
Connecting LAN cable	130
Disconnecting LAN cable	131
Cleaning the computer	131
Moving the computer	132
Using the Hard Disk Drive (HDD) Protection	133
TOSHIBA HDD Protection Properties	134
Details	135
Heat dispersal	136
Chapter 5	137
The Keyboard	137
Typewriter keys	137
Function keys: F1 … F12	138
Soft keys: Fn key combinations	138
Emulating keys on enhanced keyboard	138
Hot keys	139
Fn Sticky key	142
Windows special keys	143
Keypad overlay	143
Turning on the overlays	143
Temporarily using normal keyboard (overlay on)	144
Temporarily using overlay (overlay off)	144
Temporarily changing modes	145
Generating ASCII characters	145
Chapter 6	147
Power and Power-Up Modes	147
Power conditions	147
Power indicators	150
Battery indicator	150
DC IN indicator	150
Power indicator	151
Battery types	151
Battery pack	151
Slice Expansion Battery (Provided with some models, or option)	152
Real Time Clock (RTC) battery	152
Care and use of the battery pack	153
Safety precautions	153
Charging the batteries	156
Monitoring battery capacity	157
Maximizing battery operating time	157
Retaining data with power off	158
Extending battery life	158
Replacing the battery pack	159
TOSHIBA Password Utility	161
User Password	161
Supervisor Password	163
Starting the computer by password	164
Tablet mode	165
Power-up modes	165
Windows utilities	165
Hot keys	165
Panel power on/off	166
System Auto Off	166
Chapter 7	167
HW Setup	167
Accessing HW Setup	167
HW Setup window	167
Configuring the Execute-Disable Bit Capability and TPM	174
Starting and Ending the BIOS Setup Program	174
Execute-Disable Bit Capability	176
LCD Display Stretch	176
Security controller	176
Diagnostic Mode	177
Chapter 8	179
Optional Devices	179
PC card	180
Inserting a PC card	180
Removing a PC card	181
Bridge media slot	181
Media care	182
SD card	182
Memory Stick/Memory Stick Pro	184
xD picture card	185
Memory expansion	187
Installing memory module	188
Removing memory module	191
Battery Pack	192
Universal AC Adaptor	192
Slice Expansion Battery	193
Connecting the Slice Expansion Battery	193
Disconnecting the Slice Expansion Battery	194
Battery Charger	195
HDD Kit (Serial-ATA)	195
Removing the hard disk drive pack	195
Installing the HDD Kit (Serial-ATA)	196
Ultra Slim Bay HDD Adaptor	197
USB FDD Kit	198
Tablet PC Pen	198
Reserve Pen	198
External monitor	198
i.LINK (IEEE1394)	199
Precautions	200
Connecting	200
Disconnecting	201
TOSHIBA Express Port Replicator	201
Security lock	202
Chapter 9	203
Troubleshooting	203
Problem solving process	203
Preliminary checklist	204
Analyzing the problem	204
Hardware and system checklist	205
System start-up	205
Self test	206
Power	206
Password	209
Keyboard	209
Internal LCD display panel	210
Hard disk drive	210
DVD-ROM&CD-R/RW drive	211
DVD Super Multi drive	212
USB floppy disk drive	213
PC card	213
SD card	214
Memory Stick/Memory Stick Pro	214
xD picture card	214
Pointing device	215
Fingerprint Sensor	216
USB device	217
Memory expansion	217
Sound system	218
External monitor	218
i.LINK (IEEE1394) device	219
Modem	219
LAN	220
Wireless LAN	220
Bluetooth	220
Disposing of PC and PC batteries	221
TOSHIBA support	222
Before you call	222
Where to write	222
Chapter 10	225
Legal Footnotes	225
CPU*1	225
Memory (Main System)*2	226
Battery Life*3	226
HDD Drive Capacity*4	226
LCD*5	227
Graphics Processor Unit (\	227
Wireless LAN*7	227
Non-applicable Icons*8	227
Copy Protection*9	227
Images*10	227
Appendix	229
Appendix A	229
Appendix B	233
Appendix C	243
Appendix D	253
Appendix E	261
Appendix F	265
Appendix G	269
Appendix H	275
Appendix I	283
Appendix J	285
Glossary	287