Vtech CM18445 User Manual - Page 103

Frequently asked questions • If you have two 2-line, then you can only plug in to L1/L2 and L3/L4 ports. • If you have 3-line or 4-line in a jack, then you need a splitter* before connecting. You can also have your telephone service provider to rewire for you. • After all lines are connected, you can connect the console to the power outlet. Place your six desksets, and connect them to power outlets. They will wirelessly connect to the main console. Now, you can follow the User's Manual to register the phones. Top questions for operations My console doesn't work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the telephone line cord(s) securely and firmly into the console and the telephone wall jack. • Reset the console. Unplug the electrical power. Wait approximately 15 seconds, then plug it back in. Allow up to one minute for the console to reset. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • You may need to purchase four AA alkaline batteries as backup battery to make the console work in the event of a power failure. Please refer to Backup battery installation on page 2 in this user's manual. I cannot get a dial tone or cannot dial out. • Make sure you have a dial tone before dialing. The corded handset might take a second or two to connect to the console and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances might cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the corded handset before dialing, or dialing from another room by a cordless handset with less background noise. • If the other telephones in your building are having the same problem, contact your telephone service provider. 94