Vtech CM18445 User Manual - Page 107

How to forward/transfer a call to my personal/cell number?

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Frequently asked questions How do I transfer or forward a call? • You can transfer a call to an extension in the system. Only the recipient extension can answer the transferred call. • You cannot transfer or forward a call to any external number without subscription of call forwarding services from your telephone services provider. • There are two ways to transfer a call to an extension - refer to the section Blind transfer or Transfer a call and speak to the receiving party. NOTE: • This product does not have a built-in call forwarding function to transfer or forward calls to any external number. If you need to transfer and forward calls from the system to an external number, contact your telephone services providers for subscription with the call forwarding services. Top questions related to telephone service providers The provided telephone lines aren't function with my single-line wall jacks. • Our provided telephone lines are designated for 2-line usage. Please contact your telephone service provider to purchase telephone lines designated for single-line usage. The rollover function doesn't work when I connected to the new call during a call. • CM18445/AM18447 doesn't have this function. Please contact your telephone service provider for subcription and the procedures of the service. How to forward/transfer a call to my personal/cell number? • CM18445/AM18447 doesn't have this function. Please contact your telephone service provider for subcription and the procedures of the service. How to record announcment for each telephone line? • CM18445/AM18447 allows you to record only one announcement of the same type, which is shared among all lines. To record different announcement for each line, please contact your telephone service provider for the details of voicemail announcement services. Can I use Music-on-hold (M.O.H.) feature to import music as my Auto Attendant announcement? • No. M.O.H. source music cannot be transferred to announcements in the answering system. You can only record announcement directly. • If you want to import music as your announcement for the voicemail service subcribed from your telephone service provider, please contact the telephone service provider for the details of voicemail services. 98

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98
How do I transfer or forward a call?
You
can
transfer a call to an extension in the system. Only the recipient
extension can answer the transferred call.
You
cannot
transfer or forward a call to any external number without
subscription of call forwarding services from your telephone services
provider.
There are two ways to transfer a call to an extension - refer to the section
Blind transfer
or
Transfer a cal
l and speak to the receiving party.
NOTE:
This product does not have a built-in call forwarding function to transfer or forward calls to any
external number. If you need to transfer and forward calls from the system to an external number,
contact your telephone services providers for subscription with the call forwarding services.
•
Top questions related to telephone service providers
The provided telephone lines aren’t function with my single-line wall jacks.
Our provided telephone lines are designated for 2-line usage. Please contact
your telephone service provider to purchase telephone lines designated for
single-line usage.
The rollover function doesn’t work when I connected to the new call
during a call.
CM18445/AM18447 doesn’t have this function. Please contact your
telephone service provider for subcription and the procedures of the service.
How to forward/transfer a call to my personal/cell number?
CM18445/AM18447 doesn’t have this function. Please contact your
telephone service provider for subcription and the procedures of the service.
How to record announcment for each telephone line?
CM18445/AM18447 allows you to record only one announcement of
the same type, which is shared among all lines. To record different
announcement for each line, please contact your telephone service provider
for the details of voicemail announcement services.
Can I use Music-on-hold (M.O.H.) feature to import music as my Auto
Attendant announcement?
No. M.O.H. source music cannot be transferred to announcements in the
answering system. You can only record announcement directly.
If you want to import music as your announcement for the voicemail
service subcribed from your telephone service provider, please contact the
telephone service provider for the details of voicemail services.
•
•
•
•
•
•
•
•
•
Frequently asked questions