Vtech CM18445 User Manual - Page 105

Gen MB only

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Frequently asked questions I get noise, static, or weak signals even when I'm near the console. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters. • You may be able to improve the performance of your console by installing your new console as far as possible from any other existing corded or cordless telephone system that may already be installed. • Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this console near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. • If you plug your telephone in with a modem or a surge protector, plug the console (or modem/surge protector) into a different location. If this does not solve the problem, relocate your console or modem farther apart from one another, or use a different surge protector. • Relocate your telephone to a higher location. The telephone might have better reception in a high area. • If the other telephones in your building are having the same problem, contact your telephone service provider. Top questions for features I hear other calls while using my telephone. • Make sure the Call privacy feature is set to On. If this feature is set to Off, the console will allow other extensions to join a call in progress. During a call, you can temporarily change the call privacy setting to allow or disallow other extensions to join the call. The original setting is automatically restored after you hang up or resume the call you put on hold. • Disconnect the telephone line from the console, and plug it into a different telephone. If you still hear other calls, call your telephone service provider. The announcement doesn't match the one I recorded. • There are three types of announcement in the answering system for three line modes, Gen MB only, Auto attendant, and Announce only, respectively. The respective announcement will be played when an incoming call isn't answered after the set number of rings. • Firstly, make sure you have recorded different announcement for each Line mode under Ans sys setup menu. • Then, select the line mode under Line mode menu to designate the answering behavior and announcement of each telephone line to respond to incoming calls. 96

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96
I get noise, static, or weak signals even when I’m near the console.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone lines, you must install a DSL filter between each
telephone line cord and telephone wall jack. The filter prevents noise and
caller ID problems as a result of DSL interference. Please contact your DSL
service provider for more information about DSL filters.
You may be able to improve the performance of your console by installing
your new console as far as possible from any other existing corded or
cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Do not install this console near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your telephone in with a modem or a surge protector, plug the
console (or modem/surge protector) into a different location. If this does not
solve the problem, relocate your console or modem farther apart from one
another, or use a different surge protector.
Relocate your telephone to a higher location. The telephone might have
better reception in a high area.
If the other telephones in your building are having the same problem, contact
your telephone service provider.
Top questions for features
I hear other calls while using my telephone.
Make sure the Call privacy feature is set to
On
. If this feature is set to
Off
,
the console will allow other extensions to join a call in progress. During a
call, you can temporarily change the call privacy setting to allow or disallow
other extensions to join the call. The original setting is automatically restored
after you hang up or resume the call you put on hold.
Disconnect the telephone line from the console, and plug it into a different
telephone. If you still hear other calls, call your telephone service provider.
The announcement doesn’t match the one I recorded.
There are three types of announcement in the answering system for
three line modes,
Gen MB only
,
Auto attendant
, and
Announce only
,
respectively. The respective announcement will be played when an incoming
call isn’t answered after the set number of rings.
Firstly, make sure you have recorded different announcement for each Line
mode under Ans sys setup menu.
Then, select the line mode under Line mode menu to designate the answering
behavior and announcement of each telephone line to respond to incoming calls.
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•
•
•
•
•
•
Frequently asked questions