Vtech CM18445 User Manual - Page 25

Auto attendant setup - call forwarding

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Answering system basic setup Auto attendant setup You can set up the auto attendant to answer outside calls, provide callers with a company directory, direct calls to a specified extension, and enable callers to record voice messages by forwarding the calls to the console's general mailbox. You can use the default announcement or record up to two outgoing announcements and one directory announcement. For details on how to use the auto attendant features, see the Auto attendant operation on page 21 of this user's manual. Activate auto attendant The console displays AuAt above the line key(s) when the auto attendant is turned on for the particular line(s). 1. When the console is idle, press MENU/SELECT. 2. Press or to scroll to Line mode, then press MENU/SELECT or /SKIP. 3. Press or to select the desired line (Line 1, Line 2, Line 3 or Line 4) or All lines, then press MENU/SELECT or /SKIP. 4. Press or to scroll to Auto attendant, then press MENU/SELECT or /SKIP. NOTE: The auto attendant settings, including number of rings and announcement, apply to all lines where the corresponding line mode is activated. Number of rings (auto attendant) Use this feature to set the number of times the system rings before the auto attendant picks up a call. 1. When the console is idle, press MENU/SELECT. 2. Press or to scroll to Ans sys setup, then press MENU/SELECT or /SKIP. 3. Press or to scroll to Auto att setup, then press MENU/SELECT or /SKIP. 4. Press MENU/SELECT or /SKIP again to select No. of rings. 5. Press or to choose the desired number of rings (2-7 or Toll saver). • Toll saver - the answering system answers a call after two rings when there are new messages, and after four rings when there are no new messages. This enables you to check for new messages without paying for a toll call. 6. Press MENU/SELECT or /SKIP to save the setting and return to the previous menu. 16

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16
You can set up the auto attendant to answer outside calls, provide callers with
a company directory, direct calls to a specified extension, and enable callers
to record voice messages by forwarding the calls to the console’s general
mailbox. You can use the default announcement or record up to two outgoing
announcements and one directory announcement. For details on how to use
the auto attendant features, see the
Auto attendant operation
on page 21 of
this user’s manual.
Activate auto attendant
The console displays
AuAt
above the line key(s) when the auto attendant is
turned on for the particular line(s).
When the console is idle, press
MENU
/SELECT
.
Press
or
to scroll to
Line mode
, then press
MENU/
SELECT
or
/SKIP
.
3. Press
or
to select the desired line (
Line 1
,
Line 2
,
Line 3
or
Line 4
) or
All lines
, then press
MENU/
SELECT
or
/SKIP
.
4. Press
or
to scroll to
Auto attendant
, then press
MENU/
SELECT
or
/SKIP
.
NOTE:
The auto attendant settings, including number of rings and announcement, apply to all
lines where the corresponding line mode is activated.
Number of rings (auto attendant)
Use this feature to set the number of times the system rings before the auto
attendant picks up a call.
When the console is idle, press
MENU
/SELECT
.
Press
or
to scroll to
Ans sys setup
, then press
MENU/
SELECT
or
/SKIP
.
Press
or
to scroll to
Auto att setup
, then press
MENU/
SELECT
or
/SKIP
.
Press
MENU/
SELECT
or
/SKIP
again to select
No. of rings
.
Press
or
to choose the desired number of rings (
2
-
7
or
Toll saver
).
Toll saver
- the answering system answers a call after two rings when
there are new messages, and after four rings when there are no new
messages. This enables you to check for new messages without paying
for a toll call.
6. Press
MENU/
SELECT
or
/SKIP
to save the setting and return to the
previous menu.
1.
2.
1.
2.
3.
4.
5.
•
Answering system basic setup
Auto attendant setup