Vtech CM18445 User Manual - Page 69

Handle an intercom call by the general mailbox

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Operation Intercom Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. To answer the call, press the corresponding line key (LINE 1-LINE 4). The intercom call is hold automatically. Hold an intercom call During an intercom call, press HOLD. After the call has been put on hold for more than three minutes, a double beep sounds every 30 seconds. (To adjust the volume or turn off the reminder beep, see Hold reminder on page 46). The far-end party of the held intercom call will hear the music on hold (M.O.H) you set in the console. To change the setting and for more details, see Music on hold on pages 30-32. NOTES: • You can only hold one pair of intercom call. • The intercom call on hold is dropped after 15 minutes. Handle an intercom call by the general mailbox The console's general mailbox handles unanswered intercom calls as to how it handles calls forwarded from the auto attendant. When the console receives an intercom call and there is no answer after the programmed number of rings (see Number of rings (general mailbox) on page 23), the caller is prompted to leave a message in the general mailbox. 60

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60
Operation
Intercom
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is an
alert tone.
To answer the call, press the corresponding line key (
LINE 1
-
LINE 4
). The
intercom call is hold automatically.
Hold an intercom call
During an intercom call, press
HOLD
.
After the call has been put on hold for more than three minutes, a double beep
sounds every 30 seconds. (To adjust the volume or turn off the reminder beep,
see
Hold reminder
on page 46).
The far-end party of the held intercom call will hear the music on hold (M.O.H)
you set in the console. To change the setting and for more details, see
Music
on hold
on pages 30-32.
NOTES:
You can only hold one pair of intercom call.
The intercom call on hold is dropped after 15 minutes.
Handle an intercom call by the general mailbox
The console’s general mailbox handles unanswered intercom calls as to how it
handles calls forwarded from the auto attendant.
When the console receives an intercom call and there is no answer after the
programmed number of rings (see
Number of rings (general mailbox)
on
page 23), the caller is prompted to leave a message in the general mailbox.
•
•