Compaq AP500 Reference Guide - Page 100

Audio Problems, Printer Problems, Table 11-4, Solving Audio Problems

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11-8 Troubleshooting Audio Problems Problem Sound does not come out of the speaker Sound does not come through the headphones Table 11-4 Solving Audio Problems Possible Cause Software volume control is turned down in Microsoft Sound System Control Panel. Headphones are plugged in. Speaker cable is loose. Headphones are not plugged in correctly or volume control is turned down. Possible Solution In Windows NT Workstation, select Volume Control under Accessories and adjust volume. Unplug headphone jack. Ensure that the speaker cable is properly connected. 1. Check the headphone cable connection. 2. Adjust the headphone volume control. Printer Problems Problem Printer will not print. Table 11-5 Solving Printer Problems Possible Cause Printer is not turned on and online. The correct printer drivers for your application are not installed. If you are on a network, you may not have made the connection to the printer. Possible Solution Turn the printer on and make sure it is online. Install the correct printer drivers for your application. Make the proper network connections to the printer. Continued

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11-8
Troubleshooting
Audio Problems
Table 11-4
Solving Audio Problems
Problem
Possible Cause
Possible Solution
Sound does not come out
of the speaker
Software volume control is
turned down in Microsoft
Sound System Control Panel.
In Windows NT
Workstation, select Volume
Control under Accessories
and adjust volume.
Headphones are plugged in.
Unplug headphone jack.
Speaker cable is loose.
Ensure that the speaker
cable is properly
connected.
Sound does not come
through the headphones
Headphones are not
plugged in correctly or
volume control is turned
down.
1.
Check the headphone
cable connection.
2.
Adjust the headphone
volume control.
Printer Problems
Table 11-5
Solving Printer Problems
Problem
Possible Cause
Possible Solution
Printer will not print.
Printer is not turned on and
online.
Turn the printer on and
make sure it is online.
The correct printer drivers for
your application are not
installed.
Install the correct printer
drivers for your
application.
If you are on a network, you
may not have made the
connection to the printer.
Make the proper network
connections to the
printer.
Continued