Compaq AP500 Reference Guide - Page 102

Network Problems, Table 11-7, Solving Network Problems

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11-10 Troubleshooting Network Problems Table 11-7 Solving Network Problems Problem Setup utility does not detect a network controller. Possible Cause Possible resource conflict with another expansion board. Possible Solution Either remove and reconfigure the conflicting expansion board, or reconfigure the network controller. If the address is changed, ensure that the drive parameters match the new I/O address for the network controller. Setup utility reports unprogrammed EEPROM. Possible resource conflict with another expansion board. Either remove and reconfigure the conflicting expansion board, or reconfigure the network controller. If the address is changed, ensure that the drive parameters match the new I/O address for the network controller. The network controller is defective. Contact your Compaq authorized service provider. Network drivers are not loaded. Boot the workstation without the network drivers, using a system boot diskette, and reconfigure the network controller. Continued

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11-10
Troubleshooting
Network Problems
Table 11-7
Solving Network Problems
Problem
Possible Cause
Possible Solution
Setup utility does not
detect a network
controller.
Possible resource conflict
with another expansion
board.
Either remove and
reconfigure the
conflicting expansion
board, or reconfigure the
network controller. If the
address is changed,
ensure that the drive
parameters match the
new I/O address for the
network controller.
Setup utility reports
unprogrammed EEPROM.
Possible resource conflict
with another expansion
board.
Either remove and
reconfigure the
conflicting expansion
board, or reconfigure the
network controller. If the
address is changed,
ensure that the drive
parameters match the
new I/O address for the
network controller.
The network controller is
defective.
Contact your Compaq
authorized service
provider.
Network drivers are not
loaded.
Boot the workstation
without the network
drivers, using a system
boot diskette, and
reconfigure the network
controller.
Continued