Compaq AP500 Reference Guide - Page 99

Solving Display Problems

Page 99 highlights

11-7 Solving Display Problems Continued Problem Possible Cause Blank screen (Continued) You are using a fixed-sync monitor and it won't sync at the resolution chosen. Monitor does not function properly when used with energy saver features Blurry display or requested resolution cannot be set. Monitor without energy saver capabilities is being used with energy saver features enabled. If the graphics controller was upgraded, the correct display drivers may not be loaded. The picture is broken up; it rolls, jitters, or blinks. Monitor cable may be loose. Monitor overheats In a 2-monitor system or if another monitor is in close proximity, the monitors may interfere with each other's magnetic field. There is not enough ventilation space for proper airflow. Video colors are wrong This indicates that either the cabling or monitor impedance is* incorrect. Possible Solution Be sure that the monitor can support the selected resolution and refresh rate. Disable monitor energy saver feature. Refer to the documentation in the upgrade kit for more information on display drivers. Be sure the monitor cable is securely connected to the workstation. Move the monitors farther apart. Leave at least 3 inches (7.6 cm) of ventilation space. Also, be sure there is nothing on top of the monitor to obstruct airflow. 1. Ensure that the Red, Green, and Blue BNC cables are connected to the corresponding monitor connectors. 2. Be sure your monitor's RGB inputs are set to 75 ohms. Compaq Professional Workstation AP500 Reference Guide

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11-7
Compaq Professional Workstation AP500 Reference Guide
Solving Display Problems
Continued
Problem
Possible Cause
Possible Solution
Blank screen
(
Continued)
You are using a fixed-sync
monitor and it won’t sync at
the resolution chosen.
Be sure that the monitor
can support the selected
resolution and refresh
rate.
Monitor does not function
properly when used with
energy saver features
Monitor without energy saver
capabilities is being used with
energy saver features
enabled.
Disable monitor energy
saver feature.
Blurry display or
requested resolution
cannot be set.
If the graphics controller was
upgraded, the correct display
drivers may not be loaded.
Refer to the
documentation in the
upgrade kit for more
information on display
drivers.
The picture is broken up;
it rolls, jitters, or blinks.
Monitor cable may be loose.
Be sure the monitor
cable is securely
connected to the
workstation.
In a 2-monitor system or if
another monitor is in close
proximity, the monitors may
interfere with each other’s
magnetic field.
Move the monitors
farther apart.
Monitor overheats
There is not enough
ventilation space for proper
airflow.
Leave at least 3 inches
(7.6 cm) of ventilation
space. Also, be sure
there is nothing on top of
the monitor to obstruct
airflow.
Video colors are wrong
This indicates that either the
cabling or monitor impedance
is* incorrect.
1.
Ensure that the Red,
Green, and Blue BNC
cables are connected to
the corresponding
monitor connectors.
2.
Be sure your
monitor's RGB inputs are
set to 75 ohms.