Compaq AP500 Reference Guide - Page 96

Minor Problems, Problem, Possible Cause, Possible Solution

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11-4 Troubleshooting Minor Problems Continued Problem Workstation doesn't automatically display the date and time. Workstation does not beep during the power-on self-test (POST). Possible Cause RTC (real-time clock) battery may need to be replaced. Battery life is approximately 5 years. Speaker cable is not properly attached Possible Solution Replace the RTC battery. Refer to Appendix E, "Installing a New Battery," for installation instructions, or contact your Compaq authorized reseller or service provider for RTC battery replacement. Ensure that speaker cable is connected. System will not boot. Workstation reset automatically. Headphones plugged in Unplug headphones Expansion board assembly may not be seated properly. The unit temperature was exceeded. The fan may be blocked. If the LED is a steady amber color, reseat the expansion board assembly. 1. Unit is in an exceedingly hot environment. Let it cool down. 2. Be sure internal cables are not blocking the air intake of the power supply. 3. Contact your Compaq authorized reseller or service provider.

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11-4
Troubleshooting
Minor Problems
Continued
Problem
Possible Cause
Possible Solution
Workstation doesn’t
automatically display the
date and time.
RTC (real-time clock) battery
may need to be replaced.
Battery life is approximately 5
years.
Replace the RTC battery.
Refer to Appendix E,
”Installing a New
Battery,” for installation
instructions, or contact
your Compaq authorized
reseller or service
provider for RTC battery
replacement.
Workstation does not
beep during the power-on
self-test (POST).
Speaker cable is not properly
attached
Ensure that speaker
cable is connected.
Headphones plugged in
Unplug headphones
System will not boot.
Expansion board assembly
may not be seated properly.
If the LED is a steady
amber color, reseat the
expansion board assembly.
Workstation reset
automatically.
The unit temperature was
exceeded. The fan may be
blocked.
1.
Unit is in an exceedingly
hot environment. Let it cool
down.
2.
Be sure internal cables
are not blocking the air
intake of the power supply.
3.
Contact your Compaq
authorized reseller or
service provider.