Compaq AP500 Reference Guide - Page 104

Problem, Possible Cause, Possible Solution, In Windows NT

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11-12 Troubleshooting Solving Network Problems Continued Problem Possible Cause Diagnostics passes, but the workstation does not communicate with the network. Network drivers are not loaded, or driver parameters do not match current configuration. The network controller is not configured for this workstation. Network controller stopped working when an expansion board was added to the workstation. Network controller interrupt overlaps the interrupt of an expansion board. Network drivers are not loaded, or driver parameters do not match current configuration. The cable is not securely connected. Network controller interrupt overlaps the interrupt of an expansion board. Possible Solution Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller. In Windows NT Workstation, select the Network icon at the Control Panel. Run the Setup utility and modify the network controller memory value. Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller. Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device. Run the Setup utility and modify the network controller memory value. Continued

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11-12
Troubleshooting
Solving Network Problems
Continued
Problem
Possible Cause
Possible Solution
Diagnostics passes, but
the workstation does not
communicate with the
network.
Network drivers are not
loaded, or driver parameters
do not match current
configuration.
Make sure the network
drivers are loaded and
that the driver
parameters match the
configuration of the
network controller.
The network controller is not
configured for this
workstation.
In Windows NT
Workstation, select the
Network icon at the
Control Panel.
Network controller interrupt
overlaps the interrupt of an
expansion board.
Run the Setup utility and
modify the network
controller memory value.
Network controller
stopped working when an
expansion board was
added to the workstation.
Network drivers are not
loaded, or driver parameters
do not match current
configuration.
Make sure the network
drivers are loaded and
that the driver
parameters match the
configuration of the
network controller.
The cable is not securely
connected.
Ensure that the cable is
securely attached to the
network connector and
that the other end of the
cable is securely
attached to the correct
device.
Network controller interrupt
overlaps the interrupt of an
expansion board.
Run the Setup utility and
modify the network
controller memory value.
Continued