Compaq AP500 Reference Guide - Page 32

Computer Checkup TEST

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2-6 Compaq Setup and Diagnostic Software Computer Checkup (TEST) NOTE: Computer Checkup (TEST) will detect Compaq hardware. Devices from other manufacturers may not be detected. Use Computer Checkup (TEST) in the following instances: s To determine if all the devices installed on the workstation are recognized by the system and functioning properly. Running TEST is optional but recommended after installing or connecting a new device. s To save, print, or display the information generated by TEST. You should run TEST and have the printed report available before placing a call to the Compaq Customer Support Center. s To assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by allowing the service provider to reproduce the same environment on another workstation for testing. To run Computer Checkup (TEST): 1. Turn on only the external devices that you want to test. You may want to leave the printer connected to log error messages. 2. Access the Compaq Utilities menu. 3. From the Compaq Utilities menu, select Computer Checkup (TEST). 4. When the test option menu appears, select the option to view the device list. 5. Verify that TEST correctly detected the devices installed. t If the list is correct, select OK and go to step 6. t If the list is incorrect, be sure that any new devices are installed properly. If you do not find an installation problem, call your Compaq authorized dealer, reseller, or service provider.

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2-6
Compaq Setup and Diagnostic Software
Computer Checkup (TEST)
NOTE
: Computer Checkup (TEST) will detect Compaq hardware. Devices
from other manufacturers may not be detected.
Use Computer Checkup (TEST) in the following instances:
■
To determine if all the devices installed on the workstation are
recognized by the system and functioning properly. Running TEST is
optional but recommended after installing or connecting a new device.
■
To save, print, or display the information generated by TEST. You
should run TEST and have the printed report available before placing a
call to the Compaq Customer Support Center.
■
To assist your Compaq authorized dealer, reseller, or service provider
in analyzing the system by allowing the service provider to reproduce
the same environment on another workstation for testing.
To run Computer Checkup (TEST):
1.
Turn on only the external devices that you want to test. You may want to
leave the printer connected to log error messages.
2.
Access the Compaq Utilities menu.
3.
From the Compaq Utilities menu, select
Computer Checkup (TEST).
4.
When the test option menu appears, select the option to view the device
list.
5.
Verify that TEST correctly detected the devices installed.
If the list is correct, select
OK
and go to step 6.
If the list is incorrect, be sure that any new devices are installed
properly. If you do not find an installation problem, call your
Compaq authorized dealer, reseller, or service provider.