Dell 2355DN User Guide - Page 293

Condition Suggested solutions The document stops in the middle of faxing. While faxing through DADF any documents smaller than 5.59 by 5.83 in. (142 by 148 mm) or larger than 8.5 by 14 in. (216 by 356 mm) might result into jam inside DADF. See "Clearing Jams in the DADF". Out of Memory. You might be sending a fax that is too large, or the resolution might be too high. Documents are not stored in the There may not be enough memory to store the document. If the display shows a memory. Memory Full message, delete any documents you no longer need from the memory and then restore the document. The document stops feeding in The maximum length of a page that you can load is 381 mm (15 inches). Faxing of a the middle of faxing. longer page stops at 381 mm (15 inches). Voice calls are not received by the • The fax line cord connection or configuration issue. See "Making Connections". extension telephone or answering machine that is connected to the same line shared by the printer. • The receive mode or rings-to-answer settings might be incorrectly set. See "Setting up the Fax System". • The telephone answering machine or extension telephone might not be functioning properly. Copying Problems Condition Suggested solutions Copies are too light or too dark. Use Contrast in Copy to darken or lighten the background of the copies. Smears, lines, marks or spots appear on copies. • If defects are on the original, use Contrast in Copy to lighten the background of your copies. • If no defects are on the original, clean the document glass and underside of the document cover. See "Cleaning the scanner". Copy image is skewed. • Ensure that the original is positioned correctly on document glass. • Check that the copy paper is loaded correctly. Blank copies print out. Ensure that the original is face down on the document glass or face up in the DADF Image rubs off the copy easily. • Replace the paper in the paper tray with paper from a new package. • In high humidity areas, do not leave paper in the printer for the extended periods of time. Frequent copy paper jams occurs. • Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray with a fresh supply. If necessary, check/adjust the paper guides. • Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb) bond paper is recommended. • Check for copy paper or pieces of copy paper remaining in the printer after a paper jam has been cleared. 292