HP 2500 Service Manual - Page 189
Loose toner, Repetitive defects on the front, Misformed characters, Paper, Type is, Troubleshooting - color laserjet toners
View all HP 2500 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 189 highlights
Loose toner Toner smears easily when touched. In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. For UNIX, Linux, and OS/2, this feature is available in the embedded Web server if the printer is connected to a network. Check the paper type and quality. Use a different paper, such as high-quality paper intended for laser printers. See the user guide for information about print-media specifications. Clean the inside of the printer. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. See "To use a cleaning page" on page 53 for details. The fuser or imaging drum might be damaged. If the problem is not resolved, see "If the problem is not resolved" on page 190. Repetitive defects on the front Marks repeatedly appear on the printed side of the page at even intervals. In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. For UNIX, Linux, and OS/2, this feature is available in the embedded Web server if the printer is connected to a network. Clean the printer. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. See "To use a cleaning page" on page 53 for details. Use the tools on the Troubleshooting tab of the HP Color LaserJet Toolbox to correct the problem. The imaging drum might be defective. Replace the imaging drum. The fuser or imaging drum might be damaged. One of the print cartridges might be defective. Examine the print cartridges and replace as needed. If the problem is not resolved, see "If the problem is not resolved" on page 190. Repetitive defects on the back Marks repeatedly appear on the unprinted side of the page at even intervals. Internal parts might have toner on them. The problem will likely correct itself after a few more pages. Clean the printer. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. See "To use a cleaning page" on page 53 for details. The fuser or imaging drum might be damaged. If the problem is not resolved, see "If the problem is not resolved" on page 190. Misformed characters If characters are improperly formed so that they produce hollow images, the paper might be too slick (for example, photo, glossy, or coated paper). Use a different paper, such as highquality paper intended for laser printers. See the user guide for information about print-media specifications. If characters are improperly formed so that they produce a wavy effect, the laser/scanner might need service. Verify that the problem also occurs on the Configuration page. If so, replace the laser/scanner If the problem is not resolved, see "If the problem is not resolved" on page 190. EN 6 Troubleshooting 187