HP 2500 Service Manual - Page 195
Color prints inconsistently, Colors do not match, Color s have inconsistent finish
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Color prints inconsistently A color is printing inconsistently after you load a new print cartridge. Another print cartridge might be low on toner. Check the supplies status lights or embedded Web server to see if a print cartridge is low and replace it if necessary. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication. Print cartridges might be improperly installed. Remove the print cartridge for the color that is printing inconsistently and reinstall it. Your print media does not meet the specifications for this printer. For example, you are using coated, glossy, or photo paper. Use a different paper, such as a high-quality paper intended for laser printers. See the user guide for information about print-media specifications. Colors do not match The colors on the printed page do not match the colors as they appear on the screen. Your print media does not meet the specifications for this printer. For example, you are using coated, glossy, or photo paper. Use a different paper, such as a high-quality paper intended for laser printers. See the user guide for information about print-media specifications. The colors on your computer monitor differ from the printer output. Try selecting Screen Match on the Color tab of the printer driver. Print the Configuration and Supplies Status pages to make sure that they print correctly. If not, the problem is with the printer. Try printing from a different program or from one of the other printer drivers. For example, if you are using the PCL 6 printer driver, try the PCL 5c or PS printer driver. Extremely light colors or extremely dark colors on screen are not printing. Your program might interpret extremely light colors as white or extremely dark colors as black. If so, avoid using extremely light or extremely dark colors. Clean the sensors and perform a calibration. See "Calibrating the printer" on page 54. Color pages have inconsistent finish Use a smooth paper or print media, such as a high-quality paper made for laser printers. Generally, the smoother the paper, the better the results, although coated, photo, and glossy papers are not supported. See the user guide for information about print-media specifications. EN 6 Troubleshooting 193