HP 2500 Service Manual - Page 196
Resolving problems that generated messages, Messages for both Windows and Macintosh - color laserjet driver windows 7
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Resolving problems that generated messages This section helps resolve problems that generated messages on the computer. Messages for both Windows and Macintosh This section lists some common errors that only provide a simple message but no information for resolving the error. Errors that you see in Printer Status and Alerts, the HP Color LaserJet 2500 Series Toolbox, or the embedded Web server provide their own instructions for resolving the error. For other errors generated by your operating system, see the documentation for the operating system or computer. Symptom Limit Check Error PostScript error Possible Cause The print job is too complex. The printer is out of memory. Solution Reduce the complexity of the page. For example, try using fewer fonts. Use one of the other printer drivers. Send the print job in smaller pieces or with a fewer number of pages. Install more memory. Messages for Windows only Message Solution "Error Writing Make sure that there is paper in the tray. to.400x" in Windows Make sure the cables are connected correctly, the printer is on, and the Ready light is on. 95, 98, or Me Make sure that the printer is not connected using both a USB and a parallel cable. If it is, disconnect both cables and reinstall one cable. Print a Configuration page from the HP Color LaserJet 2500 Series Toolbox to make sure that the computer can communicate with the printer. On the Start menu, point to Settings and click Printers. Right-click the HP Color LaserJet 2500 printer driver and select Properties. Click Details and then click Port Settings. Clear the Check Port State before Printing check box and click OK. Click Spool Settings, select Print Directly to Printer, and click OK. Try again to print. "General Protection Restart the computer and try again. Fault" "Exception OE" "Spool32" Clear the contents of the computer Temp folder, which is generally located in C:\Windows (95, 98, and Me) or C:\Winnt (NT 4.0, 2000, and XP). "Illegal Operation" Other Windows messages See Microsoft Windows 95, 98, 2000, NT 4.0, Me, or XP documentation that came with the operating system or computer for information. 194 Troubleshooting C9706-90926