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HP 2500 Service Manual - Page 286

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L labels loading 38 output paths 37 tray specifications 20 languages, printer included 18 troubleshooting 178 laser beam operations 74 laser safety statements 26, 27 laser/scanner engine control system 61 errors 181 operations 65 replacing 116 latent image formation 65, 72 left-side cover, replacing 93 life expectancies, supplies 46 light print, troubleshooting 185 lights, control panel accessory error messages 179 Attention with Ability to Continue messages 177 locating 32 printer status 34, 174 service error messages 181 supplies status 33, 170 troubleshooting 162 Limit Check Error 194 lines, troubleshooting 186 loading media tray 1 38 tray 2 39 tray 3 40 loose toner, troubleshooting 187 Low cartridge message 55, 170 low-voltage power supply locating 61 replacing 149 M Macintosh errors, troubleshooting 194, 202 Magenta print cartridge. See print cartridges Magenta print-cartridge light blinking 171, 173 location 32 on 33, 170 main drive assembly, diagrams and part numbers 238 main motor 64, 66 maintenance cleaning 53 life expectancies of supplies 46 manual-feed errors 175 manuals 222 media curl, troubleshooting 188 error messages 177 jams. See jams loading tray 1 38 loading tray 2 39 loading tray 3 40 output paths 37 path check 208 skew, troubleshooting 188 specifications 20 troubleshooting 197 wrinkled, troubleshooting 188 media input trays. See trays media output bins. See output bins 284 Index memory configuration page, printing 210 insufficient 177 NVRAM errors 178 part numbers 227 resetting 209 specifications 16, 17 troubleshooting DIMM 179 troubleshooting DIMMs 198 messages accessory errors 179 Attention with Ability to Continue 177 event log 210 Low cartridge 55, 170 Macintosh 194 Printer Status and Alerts 44 printer status lights 174 service 181 supplies status lights 170 Windows 194 middle frame assembly, diagrams and part numbers 242 model number 21 models 16 motors carousel, replacing 108 diagrams 64 errors 182 fuser, replacing 103 print cartridge 82 replacing 128 testing 208 tray 2 and 3 67 tray 3, replacing 159 multipurpose tray. See tray 1 N Networking tab, embedded Web server 42 networks EIO errors 179 embedded Web server 41 features supported 18 HP Jetdirect print servers, models including 16 interface ports 31 Printer Status and Alerts 44 settings 42 troubleshooting 196 noise specifications 19 non-HP supplies 57 non-volatile memory errors 178 resetting 209 numbers, part about 228 alphabetical list 266 numerical list 273 NVRAM errors 178 resetting 209 O on/off switch locating 22, 69 replacing 97 online support 43, 226 operating environment specifications 19, 30 C9706-90926

Section	Page
Contents	5
Figures	11
Tables	15
Product Information	17
Chapter contents	17
Introduction	18
Product configurations	18
Product specifications	19
Media specifications	22
Model and serial numbers	23
Printer overview	24
Front and left-side view	24
Back and right-side view	24
Warranty statements	25
Hewlett-Packard limited warranty statement	25
Limited warranty for the print cartridges and imaging drum	26
Regulatory statements	27
Declaration of Conformity	27
Laser safety statement	28
Canadian DOC statement	28
VCCI statement (Japan)	28
Korean EMI statement	28
Finnish laser statement	29
Installation and operation	31
Operating environment	32
Interface ports	33
Control panel features	34
Understanding supplies status	35
Understanding printer status	36
Selecting media	37
Input trays	37
Supported print media	38
Printer output paths	39
Top output bin	39
Rear output door	39
Loading media	40
Loading tray1	40
Loading optional tray2	41
Loading optional tray3	42
Using the embedded Web server	43
Information tab	44
Settings tab	44
Networking tab	44
Other links	45
Using printer status and alerts	46
Maintenance	47
Life expectancies of supplies	48
User-replaceable parts	49
Replacing the pickup roller and separation pad	49
Replacing the separation pad in tray 2 or in optional tray 3	53
Cleaning the printer	55
Cleaning the engine	55
Calibrating the printer	56
Managing supplies	57
Supplies life	57
Checking and ordering supplies	57
Storing supplies	58
Replacing and recycling supplies	58
HP policy on non-HP supplies	59
HP fraud hotline	59
Theory of operation	61
Chapter contents	61
Introduction	62
Engine control system	63
Basic sequence of operation	64
Power-on sequence	65
Motors and fans	66
Laser/scanner system	67
Pickup and feed system	68
Paper trays	69
Jam detection	70
Photosensors and switches	71
Solenoid and clutches	72
Printed circuit assemblies	73
Image formation system	74
Image formation process	75
Latent image formation stage	76
Developing stage	77
Transfer stage	78
Fusing stage	80
Print cartridge	84
Imaging-drum E-label	85
Removal and replacement	87
Introduction	89
Removal and replacement strategy	89
Electrostatic discharge	89
User-replaceable parts	89
Required tools	89
Before performing service	90
Pre-service procedures	90
Parts removal order	91
Removal and replacement	92
Imaging drum	92
Print cartridges	93
Jetdirect card	93
Fuser cover (and fuser)	94
Right- and left-side covers	95
Control panel	97
On-off switch	99
Interface cover	100
Formatter cage	101
Formatter	103
Fuser motor (J702)	105
Dc controller	106
Optional tray 2 (250-sheet tray)	108
Carousel motor (J704)	110
Front lower cover	111
Back cover	112
Top cover	113
Top door	115
Air duct and fan	117
Laser/scanner assembly	118
Front cover	120
Density sensor and top-of-page sensor	121
E-label reader (for imaging-drum E-labels)	122
Tray 1 (multipurpose tray)	124
Tray 1 separation pad assembly	126
Gear assembly	127
Waste-toner sensor	129
Rotary-drive assembly	130
Top plate	133
Print-cartridge carousel	136
Registration-roller assembly	141
Toner-catch tray	142
Transfer-roller plate	143
Transfer roller	144
Feed-drive shaft	145
ECU pan	146
Sub-high-voltage transformer PCA	149
High-voltage transformer PCA	150
Low-voltage PCA	151
Paper-top sensor	153
Fuser-wrap sensor	154
250-sheet feeder pickup roller	155
250-sheet feeder cover	156
250-sheet feeder PCA	157
500-sheet feeder pickup roller	158
500-sheet feeder cover	160
500-sheet feeder motor	161
Troubleshooting	163
Chapter contents	163
Basic troubleshooting	164
Clearing jams	166
Control panel light messages	171
Supplies Status lights	172
Printer Status lights	176
Attention with Ability to Continue secondary messages	179
Accessory error secondary messages	181
Service error secondary messages	183
Solving image-quality problems	185
Solving image-quality problems (all print jobs)	186
Solving image-quality problems (color print jobs)	193
Resolving problems that generated messages	196
Resolving problems that did not generate messages	197
Solving general printing problems	199
Solving PostScript (PS) errors	203
Solving common Macintosh problems	204
Rotating the print-cartridge carousel	206
Functional checks	207
Engine test	207
Half self-test functional check	208
Drum-rotation functional check	208
Heating element check	209
High-voltage power-supply check	209
Paper-path check	210
Service mode functions	211
Cold reset	211
NVRAM initializer	211
Troubleshooting tools	212
Demo page	212
Configuration page	212
Supplies Status page	213
General timing charts	214
Locations of connectors	217
Dc controller connections	220
Main wiring diagram	221
Repetitive image defect ruler	223
HPColor LaserJet 2500 Series Toolbox	224
Parts and diagrams	227
Chapter contents	227
Ordering parts and supplies	228
Parts	228
Related documentation and software	228
Supplies	228
Accessories	229
How to use the parts lists and diagrams	230
Assembly locations	231
Printer (without optional trays)	231
Covers	232
Internal assemblies	234
Front frame assembly	234
Internal Components (1 of 2)	236
Internal components (2 of 2)	238
Main drive assembly	240
Rear frame assembly	242
Middle frame assembly	244
Rotary (carousel) assembly	246
Power-supply base assembly	248
Fuser assembly	250
Rotary-drive assembly	252
PCA assemblies	253
Optional tray 2	254
Covers for optional tray 2	254
Center frame assembly—optional tray 2	256
Media tray—optional tray 2	258
Right cover assembly—optional tray 2	259
Optional tray 3	260
Covers for optional tray 3	260
Internal components—optional tray 3	262
Feed drive assembly—optional tray 3	264
Media tray—optional tray 3	266
Alphabetical parts list	268
Numerical parts list	275
Index	283
Numerics	283
A	283
B	283
C	283
D	284
E	284
F	284
G	285
H	285
I	285
J	285
K	285
L	286
M	286
N	286
O	286
P	287
Q	288
R	288
S	288
T	289
U	290
V	290
W	290

Match case Limit results 1 per page

284

Index

C9706-90926

labels

loading 38

output paths 37

tray specifications 20

languages, printer

included 18

troubleshooting 178

laser beam operations 74

laser safety statements 26, 27

laser/scanner

engine control system 61

errors 181

operations 65

replacing 116

latent image formation 65, 72

left-side cover, replacing 93

life expectancies, supplies 46

light print, troubleshooting 185

lights, control panel

accessory error messages 179

Attention with Ability to Continue messages 177

locating 32

printer status 34, 174

service error messages 181

supplies status 33, 170

troubleshooting 162

Limit Check Error 194

lines, troubleshooting 186

loading media

tray 1 38

tray 2 39

tray 3 40

loose toner, troubleshooting 187

Low cartridge message 55, 170

low-voltage power supply

locating 61

replacing 149

Macintosh errors, troubleshooting 194, 202

Magenta print cartridge.

See

print cartridges

Magenta print-cartridge light

blinking 171, 173

location 32

on 33, 170

main drive assembly, diagrams and part numbers 238

main motor 64, 66

maintenance

cleaning 53

life expectancies of supplies 46

manual-feed errors 175

manuals 222

media

curl, troubleshooting 188

error messages 177

jams.

See

jams

loading tray 1 38

loading tray 2 39

loading tray 3 40

output paths 37

path check 208

skew, troubleshooting 188

specifications 20

troubleshooting 197

wrinkled, troubleshooting 188

media input trays.

See

trays

media output bins.

See

output bins

memory

configuration page, printing 210

insufficient 177

NVRAM errors 178

part numbers 227

resetting 209

specifications 16, 17

troubleshooting DIMM 179

troubleshooting DIMMs 198

messages

accessory errors 179

Attention with Ability to Continue 177

event log 210

Low cartridge 55, 170

Macintosh 194

Printer Status and Alerts 44

printer status lights 174

service 181

supplies status lights 170

Windows 194

middle frame assembly, diagrams and part numbers 242

model number 21

models 16

motors

carousel, replacing 108

diagrams 64

errors 182

fuser, replacing 103

print cartridge 82

replacing 128

testing 208

tray 2 and 3 67

tray 3, replacing 159

multipurpose tray.

See

tray 1

Networking tab, embedded Web server 42

networks

EIO errors 179

embedded Web server 41

features supported 18

HP Jetdirect print servers, models including 16

interface ports 31

Printer Status and Alerts 44

settings 42

troubleshooting 196

noise specifications 19

non-HP supplies 57

non-volatile memory

errors 178

resetting 209

numbers, part

about 228

alphabetical list 266

numerical list 273

NVRAM

errors 178

resetting 209

on/off switch

locating 22, 69

replacing 97

online support 43, 226

operating environment specifications 19, 30