HP 2500 Service Manual - Page 46
Using printer status and alerts, To choose which status messages appear
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Using printer status and alerts Note Printer Status and Alerts is only supported for Windows 98, NT 4.0, ME, 2000, and XP. The Printer Status and Alerts software is available to users of both networked and directly connected printers. Use this software to view the embedded Web server information for a particular printer. The software also generates messages on the computer regarding the status of the printer and print jobs. Depending on how the printer is connected, you can receive different messages. Networked printers. You can receive regular job status messages that appear every time a print job is sent to the printer or every time the print job finishes printing. You can also receive alert messages when two types of problems occur: • The printer is experiencing a problem, but it can continue to print (for example, a tray that is not being used is out of print media or is open, or a print cartridge is low). • The printer is experiencing a problem that prevents if from printing (for example, the printer is out of paper, or a print cartridge is empty). Directly connected printers. You can receive alert messages that appear when the printer experiences a problem. You can also receive messages only when supplies are low. You can set alerts options for a single printer that supports Printer Status and Alerts, or you can set alert options for all printers that support Printer Status and Alerts. For networked printers, these alerts only appear for your jobs. Even if you are setting alert options for all printers, not all options you select can apply to all printers. For example, if you select the option for notifying you when the print cartridges are low, then all directly connected printers that support Printer Status and Alerts will generate a message when the print cartridges are low. However, none of the networked printers will generate this message, nor will directly connected printers that do not support Printer Status and Alerts. To choose which status messages appear 1 Open Printer Status and Alerts in one of these ways: • Double-click the Printer Status and Alerts tray icon, which is near the clock in the Tray Manager. • On the Start menu, point to Programs, point to Printer Status and Alerts, and click Printer Status and Alerts. 2 Click the Options icon in the left pane. 3 In the For field, select the printer driver for this printer, or select All Printers. 4 Clear the options for the messages you do not want to appear, and select the options for the messages you do want to appear. 5 Under Status Check Rate, select how frequently you want the software to update the printer status information that the software uses to generate the messages. Status Check Rate might not be available if the printer administrator has restricted the rights to this function. To view status messages and information On the left side of the window, select the printer for which you want to see information. Information provided includes status messages, supplies status, and printer capabilities. You can also click the Job History (clock) icon at the top of the window to view a list of previous jobs sent to the printer from your computer. 44 Installation and operation C9706-90926