HP Xw9400 HP xw9400 Workstation - Service and Technical Reference Guide - Page 162

PCI Express power, Read the device-specific configuration - memory upgrade

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Table 6-12 Hardware installation problems Problem Cause Solution A new device is not recognized as part of the system. Device is not seated or Be sure that the device is properly and securely connected properly. connected and that pins in the connector are not bent. Cables of new external device are loose or power cables are unplugged. Be sure that all cables are properly and securely connected and that pins in the cable or connector are not bent. Power switch of new external device is not turned on. Power off the workstation, power on the external device, and power on the workstation to integrate the device with the workstation system. When the system Reboot the workstation, and follow the advised you of changes instructions for accepting the changes. to the configuration, you did not accept them. A PnP board might not automatically configure when added if the default configuration conflicts with other devices. Use the Device Manager to clear the automatic settings for the board and select a basic configuration that does not cause a resource conflict. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict. Device hardware is not properly jumpered or otherwise configured. Read the device-specific configuration information and check for incorrect settings or conflicts with other devices already installed in the system. Workstation will not start. Wrong memory modules 1. Review workstation documentation to were used in the determine if you are using the correct upgrade or memory memory modules and to verify the proper modules were installed installation. in the wrong location. 2. Observe the beeps and LED lights on the front of the workstation. Refer to POST error messages on page 160 to determine possible causes. PCI Express power cable might be plugged into the wrong power connector. Ensure that the auxiliary PCI Express power cable is correctly connected to the PCI Express card. 152 Chapter 6 System diagnostics and troubleshooting ENWW

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Table 6-12
Hardware installation problems
Problem
Cause
Solution
A new device is not
recognized as part of
the system.
Device is not seated or
connected properly.
Be sure that the device is properly and securely
connected and that pins in the connector are
not bent.
Cables of new external
device are loose or
power cables are
unplugged.
Be sure that all cables are properly and
securely connected and that pins in the cable
or connector are not bent.
Power switch of new
external device is not
turned on.
Power off the workstation, power on the
external device, and power on the workstation
to integrate the device with the workstation
system.
When the system
advised you of changes
to the configuration, you
did not accept them.
Reboot the workstation, and follow the
instructions for accepting the changes.
A PnP board might not
automatically configure
when added if the
default configuration
conflicts with other
devices.
Use the Device Manager to clear the automatic
settings for the board and select a basic
configuration that does not cause a resource
conflict. You can also use Computer Setup to
reconfigure or disable devices to resolve the
resource conflict.
Device hardware is not
properly jumpered or
otherwise configured.
Read the device-specific configuration
information and check for incorrect settings or
conflicts with other devices already installed in
the system.
Workstation will not start.
Wrong memory modules
were used in the
upgrade or memory
modules were installed
in the wrong location.
1.
Review workstation documentation to
determine if you are using the correct
memory modules and to verify the proper
installation.
2.
Observe the beeps and LED lights on the
front of the workstation. Refer to
POST
error messages
on page
160
to determine
possible causes.
PCI Express power
cable might be plugged
into the wrong power
connector.
Ensure that the auxiliary PCI Express power
cable is correctly connected to the PCI Express
card.
152
Chapter 6
System diagnostics and troubleshooting
ENWW