HP Xw9400 HP xw9400 Workstation - Service and Technical Reference Guide - Page 163
Solving network problems, Reseat DIMMs.
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Table 6-12 Hardware installation problems (continued) Problem Cause Solution Power LED flashes red five times, once every second, followed by a two second pause, and the workstation beeps five times. Memory is installed incorrectly or is bad. CAUTION: Disconnect AC power from the workstation before reseating or replacing components because there is power to the system board even when the workstation is powered down. 1. Ensure DIMMs are loaded in the correct slots. 2. Reseat DIMMs. 3. Replace DIMMs one at a time to isolate the faulty module. 4. Replace third-party memory with HP memory. 5. Replace the system board. Power LED flashes red six times, once every second, followed by a two second pause, and the workstation beeps six times. Video card is not seated CAUTION: Disconnect AC power from the properly or is bad, or workstation before reseating or replacing system board is bad. components because there is power to the system board even when the workstation is powered down. 1. Ensure that auxiliary power cable is connected correctly, if applicable. 2. Reseat the graphics card. 3. Replace the graphics card. 4. Replace the system board. Solving network problems These guidelines do not discuss the process of debugging the network cabling. Table 6-13 Network problems Problem Cause Solution Wake-on-LAN feature is Wake-on-LAN is not not functioning. enabled. Use the Network control application to enable Wake-on-LAN. Network driver does not detect network controller. Network controller is disabled. Incorrect network driver. Run Computer Setup and enable network controller. Check the network controller documentation for the correct driver, or obtain the latest driver from the manufacturer's website. Network status link light No active network is does not turn on or it never detected. flashes. Network controller is not The network status light set up properly. should flash when there is network activity. Network driver is not properly loaded. Check cabling and network equipment for proper connection. Use the network control application to verify that the device is working properly. Reinstall network drivers. System cannot auto-sense Disable auto-sensing capabilities and force the network. the system into the correct operating mode. ENWW Troubleshooting scenarios and solutions 153