Kodak 1252972 User Guide - Page 82
Windows Vista troubleshooting, WIA (Windows Image Acquisition) error: service has stopped working
UPC - 041771252977
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Troubleshooting Windows Vista troubleshooting WIA (Windows Image Acquisition) error: service has stopped working This results in the inability to connect a camera and transfer pictures from the camera. Neither the camera nor the printer is visible through the Transfer All to My PC option on the Print Photo Options menu. Probable Cause 1 The USB cable is unplugged and reconnected to the printer. Probable Cause 2 A printer-terminated error occurs. Probable Cause 3 Power is interrupted. Corrective Action Restart the computer and printer. Home Center software on Windows works incorrectly following software upgrade Probable Cause Some changes in the Home Center software on Windows systems may have been affected by enabled Security and/or User Account Control settings. Corrective Action 1. Right-click on the Home Center icon (shortcut) on the Desktop. 2. Select Properties. 3. Select the Compatibility tab. 4. Check the box that says "Run the program as an administrator." Print troubleshooting Use this section to resolve print problems. Envelope printing incorrect Probable Cause The envelopes are not loaded correctly. Corrective Action 1. Remove the envelopes from the paper tray. 2. Straighten the stack of envelopes against a flat surface. Reload the stack into the paper tray print side down, with the envelope flap aligned to the left. 3. Squeeze the paper guide and slide it to the right until it touches the edge of the envelopes. 74 www.kodak.com/go/aiosupport