Lexmark Monochrome Laser Complete Printer Reference (1.7 MB) - Page 214

Print quality problems

Page 214 highlights

Print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See "Determining the status of supplies" on page 146 for more information about other ways to identify consumables that need to be replaced. Use the following table to find solutions to print quality problems you have detected. Print quality problems Symptom Blank pages Black pages Cause Solution The photoconductor cartridge is defective. Replace the photoconductor cartridge. Refer to the User's Reference or the documentation that ships with the new photoconductor cartridge for detailed instructions. The transfer roller is defective. Replace the transfer roller. Refer to the User's Reference or the documentation that ships with the new transfer roller for detailed instructions. The printer was priming the stapler. When you insert a new staple cartridge, the printer verifies that staples are in the proper position by stapling a blank sheet of paper. The photoconductor cartridge is defective. Replace the photoconductor cartridge. Refer to the User's Reference or the documentation that ships with the new photoconductor cartridge for detailed instructions. Your printer requires servicing. Call for service. Troubleshooting 214

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Troubleshooting
214
Print quality problems
You may be able to correct many print quality problems by replacing a supply or mainte-
nance item that has reached the end of its intended life. Check the operator panel for a
message about a printer consumable. See “Determining the status of supplies” on
page 146 for more information about other ways to identify consumables that need to be
replaced. Use the following table to find solutions to print quality problems you have
detected.
Print quality problems
Symptom
Cause
Solution
Blank pages
The photoconductor cartridge
is defective.
Replace the photoconductor cartridge.
Refer to the
User’s Reference
or the
documentation that ships with the new
photoconductor cartridge for detailed
instructions.
The transfer roller is defective.
Replace the transfer roller.
Refer to the
User’s Reference
or the
documentation that ships with the new
transfer roller for detailed instructions.
The printer was priming the
stapler.
When you insert a new staple
cartridge, the printer verifies that
staples are in the proper position by
stapling a blank sheet of paper.
Black pages
The photoconductor cartridge
is defective.
Replace the photoconductor cartridge.
Refer to the
User’s Reference
or the
documentation that ships with the new
photoconductor cartridge for detailed
instructions.
Your printer requires servicing.
Call for service.