Lexmark Monochrome Laser Complete Printer Reference (1.7 MB) - Page 229

Finisher problems Use the following table to find solutions to problems you are experiencing with the finisher option. Finisher problems Symptom Paper frequently jams in the finisher. Universal size paper frequently jams when sent to bin 2 of the finisher. You cannot clear the 280 Paper Jam / Open Cover H message. Cause Solution The finisher and printer are misaligned. Properly align the finisher with the printer. Refer to the User's Reference for detailed instructions on aligning the finisher with the printer. The finisher cables are not connected properly. Check the cable connections. Refer to the Setup Guide for instructions on connecting the finisher to the printer. The transport unit is not properly installed. If the 280 Paper Jam / Open Cover H message recurs, verify that you have properly installed the transport unit on top of the printer. The gears must be completely engaged for paper to travel successfully from the printer to the finisher. Refer to the Setup Guide for detailed installation instructions. You are trying to staple, hole punch, or offset media other than paper. Restrict use of the special finishing features to paper meeting the printer specifications. See "Output bins" on page 103 for more information. Sending Universal size paper to Send all jobs printed on Universal bin 2 of the finisher is not size paper to bin 1 of the finisher. recommended. The transport unit is not properly installed. Verify that you have properly installed the transport unit on top of the printer. Refer to the Setup Guide for detailed installation instructions. Troubleshooting 229