Lexmark Monochrome Laser Complete Printer Reference (1.7 MB) - Page 225

Other printing problems (continued) Symptom Incorrect characters print. Cause You are using an incompatible parallel cable. The printer is in Hex Trace mode. Tray linking does not work. Tray linking is not configured properly. Tray x Missing appears on the operator panel display even though the tray is installed in the printer. The left paper guide in the specified tray is not properly inserted. Solution If you're using the parallel interface, make sure you're using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. If Ready Hex appears on the operator panel display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. To configure the linked trays: • Make sure the Paper Type setting in the Paper Menu is the same for all linked trays. • Make sure the Paper Size setting is the same for all linked trays. - Tray 1: Verify the Tray 1 Size setting in the Paper Menu is correct. - Trays 2 and 3: Verify the left paper guide inside the tray is installed in the correct position. (This procedure also applies to tray 4, if you have an optional 500-sheet tray installed.) - Tray 4: If you have an optional 2500-sheet drawer installed, the Paper Size setting is preset at the factory to either letter or A4 size paper. Pull open the tray, remove the paper, and reinsert the left paper guide, making sure the guide snaps into the notch at the front of the tray. Refer to the User's Reference for detailed instructions. Troubleshooting 225