Lexmark Monochrome Laser Complete Printer Reference (1.7 MB) - Page 222

Paper feed problems Symptom Cause Solution Universal size paper repeatedly jams when sent to bin 2 of the finisher. Sending Universal size paper to Send all jobs printed on Universal bin 2 of the finisher is not size paper to bin 1 of the finisher. recommended. The Paper Jam message remains after you remove the jammed paper. You have not cleared the entire paper path. Clear paper from the entire paper path, and then press Go. Refer to the User's Reference for detailed instructions on clearing paper jams. The page that jammed Jam Recovery in the Setup does not reprint after Menu is set to Off. you clear the jam. Set Jam Recovery to Auto or On. Other printing problems Use the following table to find solutions to other printing problems you are experiencing. Other printing problems Symptom The operator panel display is blank or only displays diamonds. Cause The printer's self test failed. Solution Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the operator panel display. When the test is completed, the Ready message is displayed. If the messages do not appear, turn the printer off and call for service. Troubleshooting 222