Lexmark Monochrome Laser Complete Printer Reference (1.7 MB) - Page 215

Print quality problems continued

Page 215 highlights

Print quality problems (continued) Symptom Print too light Cause Solution The Print Darkness setting is too light. Select a different Print Darkness setting from the printer driver before sending the job to print. Toner Saver is on. Turn Toner Saver off from the printer driver before sending the job to print. You are using media that does not meet the printer specifications. • Use recommended paper and other media. See "Paper handling" on page 94 for detailed specifications. • Load media from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. The toner cartridge is empty. Replace the toner cartridge. Refer to the User's Reference or the documentation that ships with the new toner cartridge for detailed instructions. The printer is shifting toner from the toner cartridge to the photoconductor cartridge. If you just installed a new toner cartridge, the printer may be filling the toner reservoirs in the photoconductor cartridge. You may also hear motor noises while this procedure occurs. Normal printing should resume in three minutes or less. The photoconductor cartridge is defective or has been installed in more than one printer. Replace the photoconductor cartridge. Refer to the User's Reference or the documentation that ships with the new photoconductor cartridge for detailed instructions. Troubleshooting 215

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Troubleshooting
215
Print too light
The Print Darkness setting is
too light.
Select a different Print Darkness
setting from the printer driver before
sending the job to print.
Toner Saver is on.
Turn Toner Saver off from the printer
driver before sending the job to print.
You are using media that does
not meet the printer
specifications.
Use recommended paper and other
media. See “Paper handling” on
page 94 for detailed specifications.
Load media from a new package.
Avoid textured paper with rough
finishes.
Make sure the paper you load in the
trays is not damp.
The toner cartridge is empty.
Replace the toner cartridge.
Refer to the
User’s Reference
or the
documentation that ships with the new
toner cartridge for detailed instructions.
The printer is shifting toner
from the toner cartridge to the
photoconductor cartridge.
If you just installed a new toner
cartridge, the printer may be filling the
toner reservoirs in the photoconductor
cartridge. You may also hear motor
noises while this procedure occurs.
Normal printing should resume in three
minutes or less.
The photoconductor cartridge
is defective or has been
installed in more than one
printer.
Replace the photoconductor cartridge.
Refer to the
User’s Reference
or the
documentation that ships with the new
photoconductor cartridge for detailed
instructions.
Print quality problems (continued)
Symptom
Cause
Solution