Lexmark Monochrome Laser Complete Printer Reference (1.7 MB) - Page 217

Symptom, Cause, Solution, Irregularities, White or black line

Page 217 highlights

Print quality problems (continued) Symptom Irregularities White or black line Cause Solution The paper has absorbed moisture due to high humidity. Load paper from a fresh package in the paper tray. See "Storing supplies" on page 147, and refer to the User's Reference for information on storing paper. You are using media that does not meet the printer specifications. • Use recommended paper and other media. • Avoid textured paper with rough finishes. The transfer roller is worn or defective. Replace the transfer roller. Refer to the User's Reference or the documentation that ships with the new transfer roller for detailed instructions. The fuser is worn or defective. Replace the fuser. Refer to the User's Reference or the documentation that ships with the new fuser for detailed instructions. The photoconductor cartridge is defective. Replace the photoconductor cartridge. Refer to the User's Reference or the documentation that ships with the new photoconductor cartridge for detailed instructions. Troubleshooting 217

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Troubleshooting
217
Irregularities
The paper has absorbed
moisture due to high humidity.
Load paper from a fresh package in
the paper tray.
See “Storing supplies” on page 147,
and refer to the
User’s Reference
for
information on storing paper.
You are using media that does
not meet the printer
specifications.
Use recommended paper and other
media.
Avoid textured paper with rough
finishes.
The transfer roller is worn or
defective.
Replace the transfer roller.
Refer to the
User’s Reference
or the
documentation that ships with the new
transfer roller for detailed instructions.
The fuser is worn or defective.
Replace the fuser.
Refer to the
User’s Reference
or the
documentation that ships with the new
fuser for detailed instructions.
White or black line
The photoconductor cartridge
is defective.
Replace the photoconductor cartridge.
Refer to the
User’s Reference
or the
documentation that ships with the new
photoconductor cartridge for detailed
instructions.
Print quality problems (continued)
Symptom
Cause
Solution