Sharp DC500 FO-DC500 FO-DC525 FO-DC600 Operation Manual - Page 225
Network interface board problems, Network printer problems
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Problems and Solutions 10. Troubleshooting Network interface board problems Problem Solution The amber light illuminates steadily. • The network connection has been lost. This typically occurs because the server has been shut down. The amber light blinks. • Turn the machine power off, wait briefly, and then turn it back on. If the problem persists, print out the "NIC INFORMATION" as explained on page 79. If there is a problem in the NIC information, reset the network interface board as explained on page 78. If the problem persists after resetting the board, contact your dealer for service. Cannot connect to the network for either printing or scanning. • The network interface board (NIC) has failed or is not properly connected, or there is a problem with the network cable. Make sure the NIC is operating properly and is connected to the network cable. Make sure that the cable is Category 5 cable, and that it is connected in a straight connection (no cross connections). If the problem persists, contact your administrator or dealer. Network printer problems Problem Solution The printer function does • Is the machine plugged in? Plug the machine into a not operate. grounded outlet. • Is the power switch on? Turn the power switch on. The machine is on but data is not received. (The DATA light does not light or blink.) • Is the ON LINE light on? Press the ON LINE key to turn on the ON LINE light. • Is the printer driver installed? Install the printer driver. • Make sure that the machine is selected as the printer in the software application and that the machine is registered on the network. 223