Sony DPT-S1 Operating Instructions - Page 79

Reading Documents, When selecting [Reply], the Digital Paper device

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 Public Wi-Fi networks may require a user ID and password. In this case, you must enter the correct user ID and password to establish a network connection.  The access point has the MAC address filter enabled. To check the MAC address, press the (Home) button  tap [Settings]  [About]  [Device Information]. Make sure that this MAC address is accepted by the access point.  The Wi-Fi network settings of the access point are not correct. Adjust the settings as described in the manuals that came with the access point and in any information provided by the network administrator.  The device is too far from the access point. Move it closer to the access point.  Obstacles such as walls, metal or concrete between the device and an access point may adversely affect the connection. Try moving the device to a different location.  There is other equipment nearby using the 2.4 GHz frequency band (such as a cordless phone, a microwave oven, or Bluetooth computer equipment). Turn off the Wi-Fi function of other equipment, or move this device away.  The Wi-Fi network service is temporarily not available or degraded. Check with the network administrator for the status. Cannot find the access point in the Wi-Fi networks list.  If the access point is set to not broadcast its SSID (Service Set Identifier) to users (stealth setting), the access point may not be shown on the Wi-Fi network list. Tap [Add Wi-Fi Network] and enter the SSID manually (page 62). Network drive Cannot find the destination.  Check the network connection (page 78).  There is a problem with the Destination folder (path on the server) or network drive. Check with the network administrator.  When selecting [Reply], the Digital Paper device identifies the sender by the file name automatically. Check that the destination name included in the file name is in the Destination folder list (page 26). Browser A Web page is not displayed properly.  The Wi-Fi network connection may have been interrupted. Make sure that Wi-Fi is turned on and set up correctly, check the signal strength of the access point, then refresh the Web page.  Due to the vast range of standards and technologies used to design Web pages, it is not possible to guarantee that all pages will be displayed correctly.  When you zoom in/out a Web page, the screen may be too bright to read. This is not a malfunction. Reading Documents Cannot open a document.  The document may be an unsupported file type. For details on supported file types, see page 87. [Return to Viewer] does not work, or the bookmark is missing.  If the file status has changed (such as in the case below), data under [Return to Viewer] or notes may be deleted. A PDF file is edited. Cannot find content on the Digital Paper device.  If you have formatted the device on your computer, the device may not be able to display transferred content. In this case, use the device's [Format Memory] function to reformat the device (page 74).  Do not delete the [database], [.dps_device_system], or [note_template] folder on the [DPT-S1] drive when the device is connected to the computer. When using a microSD card, do not delete the [PRIVATE/SONY/Digital_Paper] folder on the microSD card. If you edit the above folders, documents or notes may get deleted. Cannot annotate documents  When a document is protected (page 41) or opened as read-only, you cannot annotate, comment, edit, save, or delete the document.  The document is opened as read-only in following cases. The file is "read-only." 79

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79
Public Wi-Fi networks may require a user ID and
password. In this case, you must enter the correct
user ID and password to establish a network
connection.
The access point has the MAC address filter
enabled. To check the MAC address, press the
(Home) button
tap [Settings]
[About]
[Device
Information]. Make sure that this MAC address is
accepted by the access point.
The Wi-Fi network settings of the access point are
not correct. Adjust the settings as described in the
manuals that came with the access point and in any
information provided by the network administrator.
The device is too far from the access point. Move it
closer to the access point.
Obstacles such as walls, metal or concrete between
the device and an access point may adversely affect
the connection. Try moving the device to a different
location.
There is other equipment nearby using the 2.4 GHz
frequency band (such as a cordless phone, a
microwave oven, or Bluetooth computer
equipment). Turn off the Wi-Fi function of other
equipment, or move this device away.
The Wi-Fi network service is temporarily not
available or degraded. Check with the network
administrator for the status.
Cannot find the access point in the Wi-Fi networks
list.
If the access point is set to not broadcast its SSID
(Service Set Identifier) to users (stealth setting), the
access point may not be shown on the Wi-Fi
network list. Tap [Add Wi-Fi Network] and enter the
SSID manually (page 62).
Network drive
Cannot find the destination.
Check the network connection (page 78).
There is a problem with the Destination folder (path
on the server) or network drive. Check with the
network administrator.
When selecting [Reply], the Digital Paper device
identifies the sender by the file name automatically.
Check that the destination name included in the file
name is in the Destination folder list (page 26).
Browser
A Web page is not displayed properly.
The Wi-Fi network connection may have been
interrupted. Make sure that Wi-Fi is turned on and
set up correctly, check the signal strength of the
access point, then refresh the Web page.
Due to the vast range of standards and
technologies used to design Web pages, it is not
possible to guarantee that all pages will be
displayed correctly.
When you zoom in/out a Web page, the screen may
be too bright to read. This is not a malfunction.
Reading Documents
Cannot open a document.
The document may be an unsupported file type. For
details on supported file types, see page 87.
[Return to Viewer] does not work, or the bookmark
is missing.
If the file status has changed (such as in the case
below), data under [Return to Viewer] or notes may
be deleted.
A PDF file is edited.
Cannot find content on the Digital Paper device.
If you have formatted the device on your computer,
the device may not be able to display transferred
content. In this case, use the device’s [Format
Memory] function to reformat the device (page 74).
Do not delete the [database], [.dps_device_system],
or [note_template] folder on the [DPT-S1] drive
when the device is connected to the computer.
When using a microSD card, do not delete the
[PRIVATE/SONY/Digital_Paper] folder on the
microSD card.
If you edit the above folders, documents or notes
may get deleted.
Cannot annotate documents
When a document is protected (page 41) or opened
as read-only, you cannot annotate, comment, edit,
save, or delete the document.
The document is opened as read-only in following
cases.
The file is “read-only.”