ZyXEL NBG334W User Guide - Page 207

Resetting the NBG334W to Its Factory Defaults, Wireless Router/AP Troubleshooting - power adapter

Page 207 highlights

Chapter 23 Troubleshooting interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Reboot the NBG334W. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Check the settings for bandwidth management. If it is disabled, you might consider activating it. If it is enabled, you might consider changing the allocations. • Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you might consider raising or lowering the priority for some applications. 23.4 Resetting the NBG334W to Its Factory Defaults If you reset the NBG334W, you lose all of the changes you have made. The NBG334W reloads its default settings, and the password resets to 1234. You have to make all of your changes again. V You will lose all of your changes when you push the RESET button. To reset the NBG334W, 1 Make sure the power LED is on and not blinking. 2 Press and hold the RESET button for five to ten seconds. Release the RESET button when the power LED begins to blink. The default settings have been restored. If the NBG334W restarts automatically, wait for the NBG334W to finish restarting, and log in to the web configurator. The password is "1234". If the NBG334W does not restart automatically, disconnect and reconnect the NBG334W's power. Then, follow the directions above again. 23.5 Wireless Router/AP Troubleshooting V I cannot access the NBG334W or ping any computer from the WLAN (wireless AP or router). 1 Make sure the wireless LAN is enabled on the NBG334W 2 Make sure the wireless adapter on the wireless station is working properly. 3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the NBG334W. NBG334W User's Guide 207

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Chapter 23 Troubleshooting
NBG334W User’s Guide
207
interfering with the wireless network (for example, microwaves, other wireless
networks, and so on).
3
Reboot the NBG334W.
4
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications.
23.4
Resetting the NBG334W to Its Factory Defaults
If you reset the NBG334W, you lose all of the changes you have made. The NBG334W re-
loads its default settings, and the password resets to
1234
. You have to make all of your
changes again.
You will lose all of your changes when you push the
RESET
button.
To reset the NBG334W,
1
Make sure the power
LED
is on and not blinking.
2
P
ress and hold the
RESET
button for five to ten seconds. Release the
RESET
button
when the power
LED begins to blink. The default settings have been restored.
If the NBG334W restarts automatically, wait for the NBG334W to finish restarting, and log in
to the web configurator. The password is “1234”.
If the NBG334W does not restart automatically,
di
sconnect and reconnect the NBG334W’s
power. Then, follow the directions above again.
23.5
Wireless Router/AP Troubleshooting
I cannot access the NBG334W or ping any computer from the WLAN (wireless
AP or router).
1
Make sure the wireless LAN is enabled on the NBG334W
2
Make sure the wireless adapter on the wireless station is working properly.
3
Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible
and supports the same wireless standard as the NBG334W.