Brother International MFC-7050C Users Manual - English - Page 237

Phone Line or Connections Difficulty Suggestions MFC Does Not Answer When Called No Dial Tone on the Handset Make sure the MFC is in the correct receiving mode for your setup (either FAX, FAX/TEL or MSG CTR). Check for dial tone. If possible, call your MFC to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the MFC telephone jack. If there is no ringing when you call your MFC, call your Telephone Company to check the line. Press Hook . If you don't hear a dial tone, check telephone line cord connections at the MFC and wall jack. Check that the handset is connected to the MFC's handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Sending Faxes Difficulty Poor Transmitting Quality Transmission Verification Report Says "Result:NG" Vertical Black Lines When Sending Suggestions Try changing your resolution to FINE or SUPERFINE. Make a copy to verify your MFC's scanner operation. There is probably temporary noise or static on the line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line. If the copy you made shows the same problem, your scanner is dirty (see "Cleaning the Scanner," p. 24-14). Handling Incoming Calls Difficulty Suggestions Double Ring in FAX/TEL Mode The MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the MFC handset or answer from an extension phone and press your MFC's Telephone Answer Code (default setting is #51). Transferring a Fax Call to the MFC If you answered a fax call at the MFC, press Start and hang up immediately. If you answered a fax call at an extension phone, press your Fax Receive Code (default setting is 51). When your MFC answers, hang up. Troubleshooting and Maintenance TROUBLESHOOTING AND MAINTENANCE 24-7