Brother International MFC-7050C Users Manual - English - Page 238

Handling Incoming Calls (Continued) Difficulty Suggestions Custom Features on a Single Line If you have Caller ID, an answering machine, alarm system or any other custom feature on a single phone line with your MFC, it may create a problem sending or receiving fax data. For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry, and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended. Printer Difficulties Difficulty Suggestions Horizontal White Lines Appear in Text or Graphics You see the "New Hardware Found" message on your PC screen (although you have already installed the drivers in Windows 95/98). Clean the nozzles (see "Cleaning the Ink Cartridges" and "Cleaning the Cartridge Carrier" on p. 2-15~2-17). If you cleaned the cartridge carrier and the print has not improved, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). Click on "Do not install a driver. (Windows will not prompt you again)" and click OK -OR- Press the Esc key. Cannot perform "pages per sheet" printing. Check that the paper size setting in the application and in the printer driver are the same. There are some dense lines. Turn ON "Reverse Order" from the Paper tab in the printer driver. 24-8 TROUBLESHOOTING AND MAINTENANCE