Canon VIXIA HF G50 Instruction Manual - Page 113

List of Messages, MP4 Clip / Photo Numbering] to [Reset] and initialize the SD card

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Troubleshooting List of Messages (in alphabetical order) Accessing the memory card. Do not remove the memory card. - You opened the SD card compartment cover while the camcorder was accessing the SD card or the camcorder started accessing the card as you opened the SD card compartment cover. Do not remove the SD card until this message disappears. Back up recordings regularly - This message may appear when you turn on the camcorder. In the event of a malfunction, recordings may be lost so back up your recordings regularly. Battery communication error. Does this battery display the Canon logo? - You attached a battery pack that is not recommended by Canon for use with this camcorder. - If you are using a battery pack recommended by Canon for use with this camcorder, there may be a problem with the camcorder or battery pack. Consult a Canon Service Center. Battery pack is not compatible. Turning off the camcorder. - A battery pack not recommended by Canon for use with this camcorder was attached and the camcorder was turned on. The camcorder will automatically turn off in 4 seconds. Cannot play back - Clips cannot be played back from a 512 MB or smaller SD card. Use a compatible SD card (A 28). Cannot play back Initialize only using the camcorder - The SD card in the camcorder was initialized using a computer. Initialize the card with this camcorder (A 30). Cannot record on this memory card - Clips cannot be recorded on a 512 MB or smaller SD card. Use a compatible SD card (A 28). Cannot trim the clip - Clips that were recorded or copied using other devices cannot be trimmed. Charge the battery pack - Battery pack is depleted. Charge the battery pack. Check the memory card - Cannot access the SD card. Check the SD card and make sure it is working correctly and inserted correctly. - An SD card error occurred. The camcorder cannot record or display the image. Try removing and reinserting the SD card, or use a different SD card. - You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended SD card (A 28). - If after the message disappears, 6/7 appears in red, perform the following: Turn off the camcorder and remove and reinsert the SD card. If 6/7 turns back to green you can resume recording/playback. If the problem persists, save your recordings (A 94) and initialize the SD card (A 30). File name error - The folder and file numbers have reached their maximum value. Set [Recording Setup] > [MP4 Clip / Photo Numbering] to [Reset] and initialize the SD card (A 30). Initialize only using the camcorder - Initialize the SD card with this camcorder (A 30). May not be possible to record movies on this memory card - An SD card error occurred. The camcorder cannot record or display the image. Try removing and reinserting the SD card, or use a different SD card. Memory card cover is open - After inserting an SD card, close the SD card compartment cover. 113

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Troubleshooting
113
List of Messages
Accessing the memory card.
Do not remove the memory card.
- You opened the SD card compartment cover while the camcorder was accessing the SD card
or the camcorder started accessing the card as you opened the SD card compartment cover.
Do not remove the SD card until this message disappears.
Back up recordings regularly
- This message may appear when you turn on the camcorder. In the event of a malfunction,
recordings may be lost so back up your recordings regularly.
Battery communication error.
Does this battery display the Canon logo?
- You attached a battery pack that is not recommended by Canon for use with this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may
be a problem with the camcorder or battery pack. Consult a Canon Service Center.
Battery pack is not compatible.
Turning off the camcorder.
- A battery pack not recommended by Canon for use with this camcorder was attached and the
camcorder was turned on. The camcorder will automatically turn off in 4 seconds.
Cannot play back
- Clips cannot be played back from a 512 MB or smaller SD card. Use a compatible SD card
(
A
28).
Cannot play back
Initialize only using the camcorder
- The SD card in the camcorder was initialized using a computer. Initialize the card with this
camcorder (
A
30).
Cannot record on this memory card
- Clips cannot be recorded on a 512 MB or smaller SD card. Use a compatible SD card (
A
28).
Cannot trim the clip
- Clips that were recorded or copied using other devices cannot be trimmed.
Charge the battery pack
- Battery pack is depleted. Charge the battery pack.
Check the memory card
- Cannot access the SD card. Check the SD card and make sure it is working correctly and
inserted correctly.
- An SD card error occurred. The camcorder cannot record or display the image. Try removing
and reinserting the SD card, or use a different SD card.
- You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended SD card
(
A
28).
- If after the message disappears,
6
/
7
appears in red, perform the following: Turn off the
camcorder and remove and reinsert the SD card. If
6
/
7
turns back to green you can resume
recording/playback. If the problem persists, save your recordings (
A
94) and initialize the SD
card (
A
30).
File name error
- The folder and file numbers have reached their maximum value. Set [Recording Setup]
>
[MP4 Clip / Photo Numbering] to [Reset] and initialize the SD card (
A
30).
Initialize only using the camcorder
- Initialize the SD card with this camcorder (
A
30).
May not be possible to record movies on this memory card
- An SD card error occurred. The camcorder cannot record or display the image. Try removing
and reinserting the SD card, or use a different SD card.
Memory card cover is open
- After inserting an SD card, close the SD card compartment cover.
(in alphabetical order)