Dell PowerConnect J-SRX240 Hardware Guide - Page 153

Locating a J-SRX240 Services Gateway Component Serial Number and Agency Labels

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Appendix D: Getting Help 3. On the console or other management device connected to the services gateway, enter CLI operational mode and issue the following command to shut down the services gateway software: user@host> request system power-off Wait until a message appears on the console confirming that the operating system has halted. 4. Shut down power to the device by pressing the Power button on the front panel of the device. 5. Disconnect power from the device. 6. Remove the cables that connect to all external devices. 7. Remove all field-replaceable units (FRUs) from the device. 8. If the device is installed on a wall or rack, have one person support the weight of the device while another person unscrews and removes the mounting screws. 9. Place the device in the shipping carton. 10. Cover the device with an ESD bag, and place the packing foam on top of and around the device. 11. Replace the accessory box on top of the packing foam. 12. Securely tape the box closed. 13. Write the Return Materials Authorization (RMA) number on the exterior of the box to ensure proper tracking. Packing the Components for Shipment Follow these guidelines for packing and shipping individual components of the services gateway: • When you return a component, make sure that it is adequately protected with packing materials and packed so that the pieces are prevented from moving around inside the carton. • Use the original shipping materials if they are available. • Place individual Mini-Physical Interface Modules (Mini-PIMs) in electrostatic bags. • Write the Return Materials Authorization (RMA) number on the exterior of the box to ensure proper tracking. CAUTION: Do not stack any of the services gateway components during packing. Related Topics • Required Tools and Parts for Installing and Maintaining the J-SRX240 Services Gateway on page 45 • Locating a J-SRX240 Services Gateway Component Serial Number and Agency Labels on page 135 137

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3.
On the console or other management device connected to the services gateway,
enter CLI operational mode and issue the following command to shut down the
services gateway software:
user@host> request system power-off
Wait until a message appears on the console confirming that the operating system
has halted.
4.
Shut down power to the device by pressing the Power button on the front panel of
the device.
5.
Disconnect power from the device.
6.
Remove the cables that connect to all external devices.
7.
Remove all field-replaceable units (FRUs) from the device.
8.
If the device is installed on a wall or rack, have one person support the weight of the
device while another person unscrews and removes the mounting screws.
9.
Place the device in the shipping carton.
10.
Cover the device with an ESD bag, and place the packing foam on top of and around
the device.
11.
Replace the accessory box on top of the packing foam.
12.
Securely tape the box closed.
13.
Write the Return Materials Authorization (RMA) number on the exterior of the box
to ensure proper tracking.
Packing the Components for Shipment
Follow these guidelines for packing and shipping individual components of the services
gateway:
•
When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
•
Use the original shipping materials if they are available.
•
Place individual Mini-Physical Interface Modules (Mini-PIMs) in electrostatic bags.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION:
Do not stack any of the services gateway components during packing.
Related Topics
Required Tools and Parts for Installing and Maintaining the J-SRX240 Services Gateway
on page 45
•
•
Locating a J-SRX240 Services Gateway Component Serial Number and Agency Labels
on page 135
137
Appendix D: Getting Help