Dell S2825cdn Users Guide - Page 381
Jam/Alignment Problems, Damage on the Leading Edge of Printout
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Problem The printout is wrinkled. The printout is stained. Action 1 Verify that the correct print media is being used. See "Supported Print Media." If not, use the print media recommended for the printer. If the problem persists on envelopes, proceed to step 2. If the problem persists on print media other than envelopes, proceed to step 4. 2 Make sure that the wrinkle of the four edges of the envelope is within 30 mm. If the problem persists on envelopes, proceed to step 3. 3 Load the envelopes in the Multipurpose Feeder (MPF) properly. See "Loading Envelopes in the MPF" and "Loading Envelopes in the Tray1." If the problem persists on envelopes, proceed to step 4. 4 Adjust the paper guides properly. If the problem persists, proceed to step 5. 5 Replace the print media with the freshly unpackaged, undamaged one. If the problem persists, contact Dell. Damage on the Leading Edge of Printout Problem Action The printout is damaged on its 1 Adjust the paper guides properly. leading edge. If the problem persists, proceed to step 2. 2 When using the Multipurpose Feeder (MPF), reverse the paper and then try again. If the problem persists, proceed to step 3a. When using any of the trays, change the paper and then try again. If the problem persists, contact Dell. 3a Change the paper with another one and then try again. If the problem persists, proceed to step 3b. 3b Use any of the trays in place of the MPF. If the problem persists, contact Dell. Jam/Alignment Problems NOTE: • Some of the following procedures that use the Tool Box on Dell Printer Hub and Dell Printer Management Tool can be performed using the operator panel or Dell Printer Configuration Web Tool. See "Tool Box," "Understanding the System Menus," and "Dell™ Printer Configuration Web Tool." Troubleshooting | 381
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