Dell S2825cdn Users Guide - Page 387

Problem Faxes are not received automatically. Action The Fax mode should be selected. Make sure that there is paper in the paper tray. Check if MFP Memory Full is displayed on the touch panel. If the time interval specified for the following features is too long, change the time interval shorter such as 30 seconds. • Auto Rec Fax • Auto Rec TEL/FAX • Auto Rec Ans/FAX Diagnose the fax connection. See "Fax Line Test." The printer does not send faxes. Sending Fax should show up on the touch panel. Check the other fax machine you are sending to, to see if it can receive your fax. Check the dialing type for Tone, Pulse(10PPS) or Pulse(20PPS). Make sure that the document is loaded in the DADF or on the document glass. Diagnose the fax connection. See "Fax Line Test." The incoming fax has blank spaces or is received in poor quality. Check the printer by making a copy. The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the Toner Cartridges." A noisy phone line can cause line errors. Set the fax modem speed to a slower speed. The remote machine may be faulty. Some of the words on an incoming The remote machine had a temporary document jam. fax are stretched. There are lines on the documents Check the surface of the document glass and DADF glass for marks you send. and clean it. See "Cleaning the Scanner." The printer dials a number, but the The remote machine may be turned off, out of paper, or cannot connection with the remote answer incoming calls. Speak with the remote machine operator machine fails. and ask her/him to sort out the problem. Documents are not stored in the memory. There may not be enough memory to store the document. If MFP Memory Full is displayed on the touch panel, delete any documents you no longer need from the memory. And then, restore the document, or wait for the job in progress such as fax transmission or reception to complete. Blank areas appear at the bottom of You may have chosen the wrong paper settings in the user option each page or on other pages, with a setting. See "Print Media Guidelines." small strip of text at the top. The printer does not send or receive Make sure that the country code is set correctly. faxes. Press the (Information) button and tap the Tools tab Admin Settings Fax Settings Fax Line Settings Country. Check the dialing type for Tone or Pulse. Make sure that the cables are connected properly. If the telephone cable is connected to the printer via any device such as an answering machine and a computer, remove the device and directly connect the telephone cable to the printer. Make sure that Junk Fax Setup is set to Off. Troubleshooting | 387