Dell S2825cdn Users Guide - Page 386
Copy Problems, Fax Problems
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Problem Action 5 Replace the toner cartridge (Y). See "Replacing the Toner Cartridges." If the problem persists, proceed to step 6. 6 Replace the toner cartridge (M). See "Replacing the Toner Cartridges." If the problem persists, proceed to step 7. 7 Replace the toner cartridge (C). See "Replacing the Toner Cartridges." If the problem persists, contact Dell. Copy Problems Problem Action A document loaded in the DADF cannot be copied. Make sure that the DADF cover is firmly closed. Make sure that the release lever is properly positioned. Vertical blanks or streaks appear on Clean the DADF glass. See "Cleaning the Scanner." the output when scanned using the Clean inside the printer by using the cleaning rod. See "Cleaning the DADF. LED Print Head." The copy is misaligned or skewed. Before loading the document(s) on the DADF, straighten the edges of the stack of the document(s). Load the document correctly, and align the document guides to the document. See "Loading a Document in the Duplex Automatic Document Feeder (DADF)." Fax Problems NOTE: • If Panel Lock Control is set to Enable, you need to enter the four-digit password to enter the Admin Settings menu. Problem Action The printer is not working, there is no display and the buttons are not working. Unplug the power cord and plug it in again. Make sure that there is power to the electrical receptacle. No dial tone sounds. Make sure that the phone line is connected properly. See "Connecting Your Printer to a Telephone Line." Make sure that the phone socket in the wall is working by plugging in another phone. Diagnose the fax connection. See "Fax Line Test." The numbers stored in the memory Make sure that the numbers are stored in the memory correctly. do not dial correctly. Print a phone book list. The document does not feed into the printer. Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is of the right size, not too thick or thin. Make sure that the DADF cover is firmly closed. 386 | Troubleshooting
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