Dell S2825cdn Users Guide - Page 389
Clean the DADF glass. See Cleaning the Scanner., Scan to Network Folder
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Problem Action Document misfeeds or multiple feeds occur in the DADF. Make sure that the DADF roller assembly is installed properly. Make sure that the document's paper type meets the specifications for the printer. See "Supported Print Media." Make sure that the document is properly loaded in the DADF. Make sure that the document guides are adjusted properly. Make sure that the number of document sheets does not exceed the maximum capacity of the DADF. Make sure that the document is not curled. Fan the document well before loading it in the DADF. Vertical blanks or streaks appear on Clean the DADF glass. See "Cleaning the Scanner." the output when scanned using the DADF. A smear appears at the same Clean the document glass. See "Cleaning the Scanner." location on the output when scanned using the document glass. Images are skewed. Make sure that the document is loaded straight in the DADF or on the document glass. Before loading the document(s) on the DADF, straighten the edges of the stack of the document(s). Diagonal lines appear jagged when For documents of thick paper, use the document glass. scanned using the DADF. Message appears on your computer There may be a copy or print job in progress. When the current job screen: is complete, try the job again. • "Device can't be set to the H/W The selected port is currently being used. Restart your computer mode you want." and try again. • "Port is being used by another program." • "Port is Disabled." • "Scanner is busy receiving or printing data. When the current job is completed, try again." • "Invalid handle." • "Scanning has failed." The cable may be improperly connected or the printer may be turned off. The scanner driver is not installed or an operating environment is not set up properly. Make sure that the port is properly connected and the printer is turned on. Then restart your computer. Make sure that the USB or Ethernet cable is connected properly. The printer does not properly transfer scan data to a specified destination via the Scan to Email or Scan to Network Folder feature. Make sure that the following settings have been set correctly on Dell Printer Configuration Web Tool. Scan to Network Folder: Check the following settings under Address Book Server Address. • Server Address • Share Name • Server Path • Login Name • Login Password Scan to Email: Check the following setting under Address Book E-Mail Address. • Address Troubleshooting | 389