HP 4600 HP color LaserJet 4600 Series - User Guide - Page 189
Transparencies or glossy paper will not feed, Envelopes jam or will not feed in the printer, Cause
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Transparencies or glossy paper will not feed Media in another input tray is the same size as the transparencies, and the printer is defaulting to the other tray. The tray containing the transparencies or glossy paper is not configured correctly for type. Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the media type loaded. Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the media type loaded. See Configuring input trays. Envelopes jam or will not feed in the printer Cause Solution Envelopes are loaded in an unsupported tray. Only Tray 1 can feed envelopes. Envelopes are curled or damaged. Envelopes are sealing because the moisture content is too high. Envelope orientation is incorrect. This printer does not support the envelopes being used. Tray 1 is configured for a size other than envelopes. Load envelopes into Tray 1. Try using different envelopes. Store envelopes in a controlled environment. Try using different envelopes. Store envelopes in a controlled environment. Verify that the envelope is loaded correctly. See Configuring input trays. See Supported media weights and sizes or the HP LaserJet Printer Family Paper Specification Guide. Configure Tray 1 size for envelopes. Output is curled or wrinkled Cause Media does not meet the specifications for this printer. Media is damaged or in poor condition. Printer is operating in an excessively humid environment. Solution Use only media that meets the HP media specifications for this printer. See Supported media weights and sizes. Remove media from the input tray and load media that is in good condition. Verify that the printing environment is within humidity specifications. See Printer specifications. ENWW 175